Bakery Supervisor
2 days ago
Bakery Lamour opened its doors in 2018 in Wandsworth, near Clapham Junction. Through its shop and carefully selected wholesale customers, the bakery has established its sourdough bread as the best in the borough. All our products are made daily onsite by our team of bakers and chefs to provide a unique offering to our customers. The proprietor/chef is a trained French pâtissier who has learned bread-making in London.
The time has now come to take the brand to the next level. We are looking for an experienced assistant manager to look after the shop with the manager and the owner.
We are looking for a strong and experienced assistant manager to lead and direct the front of house team in all aspects of daily set up, serving, customer management and opening/closing procedures.
DAY-TO-DAY RESPONSIBILITIES
Manage a team of baristas and team members in front of house
Be responsible for smooth running of front of house ensuring customer expectations are met and whenever possible, exceeded
Deal with customer queries and complaints
Ensure health and safety and food safety policies are in place and adhered to at all times
Actively drive and report on sales
**JOB REQUIREMENTS**
Proven managerial experience in hospitality
Team leadership, management and conflict resolution
Provide excellent customer service particularly when issues arise
Effective communication and attention to detail in all aspects of running front of house
Able to multitask and prioritise tasks
Able to work quickly and remain calm under pressure
Reliable and cooperative
Barista experience
**OTHER REQUIREMENTS**
3 months probation
Excellent verbal and written English skills
Passion and understanding for food particularly bakery products
Legally be able to work in the UK
**Job Types**: Full-time, Part-time
Pay: From £13.25 per hour
Expected hours: No less than 16 per week
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- Weekend availability
Work Location: In person
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