Bakery Supervisor

**B**aker**y Supervisor**,**WatchHouse**.**

The Bakery Supervisor at WatchHouse plays a vital role in delivering our food vision through consistent, high-quality production. This hands-on role suits someone who thrives in a structured, process-led environment, with strong attention to detail and a passion for quality, consistency, and provenance.

Reporting to the Bakery Manager and Assistant Manager, the Supervisor follows the daily production plan and takes ownership of day-to-day operations. They are responsible for organising the production schedule, ensuring all products are made to specification, and that orders are fulfilled accurately and on time.

As a key leader in the bakery, the Supervisor is also accountable for maintaining food safety and hygiene standards, supporting team development, and fostering a culture of compliance and continuous improvement. They are involved in training and supporting bakers and bakery assistants, while also developing their own skills in line with WatchHouse standards.

**Directly reports into (Line Manager**): Bakery Manager

**Key Responsibilities**:

- This is a hands-on and hands-in role, following and make sure everyone follows the production process and recipes to ensure everything runs smoothly and efficiently.
- Make sure product quality is maintained and that all items are being produced to the correct recipe and product specification, ensuring consistency across all product lines.
- Train bakers and bakery assistants to ensure all orders are produced to specification and dispatched correctly.
- Bakery stock management, ensuring all items required are either ordered or on the order list for the assistant head baker whilst avoiding wastage.
- Bakery compliance, ensuring work practices comply with Health and Safety legislation and that safe food practices are always being carried out.

**The role in more detail**:

- Ensure bakery is properly resourced and equipped to maintain an efficient operation.
- Designate team members according to the daily production schedule.
- Support the bakery manager with training new team members, as necessary.
- Maintain a positive, well developed and engaged team who are willing to go the extra mile to provide excellent service standards
- Keep working equipment safe and good order whilst ensuring any maintenance issues are
dealt with swiftly.
- Ensure teams are using the daily Trail log correctly and to their benefit.
- Set and uphold standards for hygiene and cleaning, ensure that cleaning rotas are managed correctly.
- Work closely with the bakery manager to successfully launch new products to a high-quality standard
- Oversee the team to guarantee products are consistently produced, ensuring recipes are followed and specifications are adhered to.

**Key to this role**:

- Passion for food and a commitment to delivering top-quality products.
- Proven leadership experience, with the ability to provide feedback and hold teams accountable.
- Level 3 Food Hygiene (or completion by probation) and HACCP knowledge to ensure compliance.
- Strong interpersonal skills to build relationships and support team well-being.
- Keen attention to detail to maintain product consistency and specifications.
- Proficiency in Microsoft Excel, Word, and PowerPoint.
- Strong understanding of recipe scaling, adherence, and investigation of any discrepancies.
- Experience in stock management, including variance investigation and cost control.
- Strong verbal and written communication skills.
- Ability to perform well under pressure in a fast-paced environment.

**Working at**WatchHouse**.**
- WatchHouse was born from a passion to do better. Diligence and attention to detail are paramount to what we do, we focus on the detail. We strive for perfection. We really care.
- We are a people first business, curious and interested in those around us. We treat everyone with respect. We pride ourselves on creating an environment where diversity is celebrated, equality is insisted, and inclusion expected.
- We also know that everyone is different, and we value and respect diversity, standing up for equality and standing against any form of discrimination.
- Decisions about and the treatment of people at work should be based on the individual’s abilities, skills, performance, and behaviour
- these should be assessed against the WatchHouse job description requirements for each individual role.
- We are always patient and considerate towards others. Encouraging, approachable and communicating brilliantly. We strive to be the best we can be, by giving and receiving regular and honest feedback in a professional manner.
- We plan, prioritise and are mindful and respect the time of others. We complete every task to the best of our ability. Always happy to ask for help, work in cohesion with other people/departments and share successes.
- We work to make WatchHouse an environment of trust and comradery, where others are inspired to play their part in working effective