Bakery Supervisor

We are looking for a friendly, enthusiastic, passionate and driven service Supervisor to join us in Le Pain Quotidien. We’re a Belgian bakery and restaurant serving simple, wholesome and seasonal food. Le Pain Quotidien means “the daily bread” in French, and like our name suggests, we’re bakers at heart. Although our handmade, organic bread is how we got our start, we serve a variety of healthy options like organic coffee, pastries, eggs, tartines, soups, salads and desserts. At Le Pain Quotidien, we believe that food should be simple, nourishing and delicious. That’s why we source ingredients that are local or organic whenever possible. We also believe in the importance of eating a healthy, plant-based diet, so you’ll find many vegetarian or vegan options on our menu. Le Pain Quotidien Mayfair is close to Marble Arch and Bond Street station and only a few meters away from a busy Oxford Street. We are a cosy, but busy operation with many regulars. Our Marylebone and Hyde Park bakeries are nearby. As a Bakery Supervisor, you will support the Management Team in the running of the store - engaging and supporting the team whilst ensuring the service is running efficiently and profitably. You will be ensuring the standards are met, exceeded and delivered. You will be a Le Pain Quotidien Brand ambassador by demonstrating your product knowledge and genuine pride in what you do and outstanding guest care. You’ll be a naturally positive and energetic person who enjoys engaging with people. You’ll have excellent communications skills, a passion for food, coffee, and guest care. We care about people and love to see them grow. We treat them with kindness and generosity. And we want to bring them together to share experiences and form one community. You’ll always enjoy a warm feeling at Le Pain Quotidien, your home away from home. We want our guests and our teams to enjoy each other’s company. **What we offer** - Competitive pay. - Participation in a non-contractual tronc scheme that can earn you between £2-£4 per hour depending on how busy your bakery is. - Great work-life balance. - Free, nutritious and organic meals while working. - Generous discounts when off duty. - Perkbox. - 28 days holidays. - Study support and professional qualifications with an industry-leading Apprenticeship scheme. - Up to £200 cash reward for every recommended team member. - Up to £500 cash reward for every recommended manager. - In-house training academy offering an exciting portfolio of courses and development paths. - 6 monthly team survey - Regular socials. - Regular team and companywide incentives. **Key Responsibilities** - Training, supporting and teaching the team to understand our guest care philosophy, food and products, demonstrating passion and pride with the team about the menu - Lead, demonstrate and be a positive influence on the mood and energy with the rest of the team - Supporting the Management team to deliver the bakery commercials and KPI’s - Live the We Care values -with the team, with the food, with the product and with our customers - Make sure all policies, procedures and processes are adhered to and regularly train, support the team to keep standards high - Lead by example in following all H&S and Food Hygiene requirements We’re a Belgian bakery and restaurant serving simple, wholesome and seasonal food. Le Pain Quotidien means “the daily bread” in French, and like our name suggests, we’re bakers at heart. Although our handmade, organic bread is how we got our start, we serve a variety of healthy options like organic coffee, pastries, eggs, tartines, soups, salads and desserts. At Le Pain Quotidien, we believe that food should be simple, nourishing and delicious. That’s why we source ingredients that are local or organic whenever possible. We also believe in the importance of eating a healthy, plant-based diet, so you’ll find many vegetarian or vegan options on our menu. **Our Values** Quality Because we care about our guests, we care about the food and drinks we serve. They should always be of the highest quality, just as our service and atmosphere. We also choose our hosts and partners based on their ability to contribute to our quality. Authenticity We care about our bakery heritage - and pass it on to our guests. That’s why we o"er them a genuine experience, with real food and sincere service in a warm and characterful interior created with authentic materials. We have been doing this for more than 30 years now, we have earned plenty of credibility. Conviviality We care about people. We treat them with kindness and generosity. And we want to bring them together to share experiences and form one community. You’ll always enjoy a warm feeling at Le Pain Quotidien, your home away from home. We want our guests to enjoy each other’s company. We want our hosts to be motivated by a sense of belonging. And we want our partners to feel as thrilled and involved as