Trainee Customer Service Advisor
4 days ago
Taylors of Boston are looking for a Trainee Service Advisor to join our Aftersales Team, this is an excellent opportunity for a motivated individual to gain an insight into the Motor Industry and work as a Customer Service Advisor.
Customers are at the heart of everything we do. As such we are looking for a dedicated, hard-working & personable individual who can listen to, engage with & understand customers’ needs and handle them appropriately. We are looking for someone to deliver a great customer experience to all our customers.
**You must be confident that you can**:
- Handle customers (both by phone & in person) in a friendly manner.
- Understand their needs & our process, dealing with them professionally.
- Work closely with all members of the Aftersales Team.
- Liaise with the Sales and Parts Departments.
- Give the best advice on our products and services.
**You should also**:
- Possess good organisational and administrative skills.
- Be confident with a computer, as working on various systems forms a significant part of the role.
- Have a full driving licence.
- Be prepared to undertake training
- Be able to work on your own initiative.
**Requirements**:
This is a full-time position from 8.00 - 17.30 Monday - Friday, and 8.00 - 12.00 Saturday on a rota basis.
Training will be provided, this is an ideal opportunity for someone looking to learn about Customer Service and the Motor Industry.
If you enjoy customer care and helping customers to the best of your ability this is the role for you.
**Benefits**:
- Company pension
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Boston, PE21 7TF: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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