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Sales and Purchase Administrator

2 weeks ago

Broxburn, United Kingdom Office Angels Full time

*Are you looking for a multi-faceted Administration support role?

*Would you like to work with a friendly and professional team?

*Do you have first class customer service and organisational skills?

Office Angels Livingston are collaborating with a successful and fast paced client for a Permanent Sales and Purchase Administrator. The role is perfect for someone who has excellent administration and organisational skills who can also provide a high touchcustomer service experience. Based in Broxburn West Lothian, salary up to £24,000 per annum depending on experience. The core hours are Monday - Friday, 8.30am - 4.45pm, 37.5hrs per week and the role is fully office based.

**Role Overview**

You will work alongside the Sales team, acting as a first point of contact for all customer and supplier and carrier queries as well as providing full Administration support for this successful team. You will have excellent communications skills, spellingand grammar, good knowledge of Microsoft platforms and enjoy always providing a high level of service and customer experience.

**Duties include**:

- To be a professional and friendly first point of contact for customers, new and existing and suppliers
- To liaise with prospective customers to ensure positive relationships are established and details of potential opportunities are logged and passed to the Sales Team
- Support the Sales Team with following up sales opportunities and quotes
- Ensure that new customer data is accurately captured on our CRM/ERP system
- Maintain and develop relationships with existing customers
- Ensure orders and enquiries are dealt with efficiently and effectively and that customers are kept up to date with their order status and progress
- Ensure that deliveries reach the customer on time and in the most cost-effective way
- Manage suppliers to ensure the best prices are obtained and that purchase orders are processed efficiently and effectively
- When complaints arise, ensure they are handled promptly and courteously
- If you are dealing with any extraordinary customer or external sales requests, ensure that the General Manager is informed and has agreed to the requests
- If you are dealing with any extraordinary purchase requirements, ensure that the Operations Manager is informed and has agreed to the purchase
- Collaboration with Internal & External Sales Team to support and highlight any potential opportunities/issues with existing projects
- Support the business with any other reasonable duties such as post, stationery, filing

Skills and Experience required:

- Excellent communication skills - both written and verbal
- Willingness to learn and go the extra mile
- First class customer service and organisational skills
- Good working knowledge of Microsoft office packages including Excel and ideally CRM/ERP systems
- Ability to work on own initiative and as a part of a team
- Can think on feet and ability to problem solve

**Interested? Please call Nadia at Office Angels Livingston today or send your CV to**

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.