Reception/administrator

MAPP is the UK’s leading specialist in commercial property and asset management, with over £25bn of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.

MAPP believes that property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0 and V3.0 versions of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.

Let’s be honest, most job descriptions read like a recipe without a clear picture of what the final product looks like; so you see a list of ingredients without the image of what it looks like. We want to give you a picture of who we are and the role we are looking to fill and if this sounds exciting and you would like to join us; do apply.

So much of the world of work is about values and culture. We want to work with people who are awesome, in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort and hard work. At MAPP, we work towards making this all happen and to be a great place to work.

We are a values driven organisation, you can see that because of our decision to become a B Corp (and the largest real estate consultancy in the UK to do so). We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing and have done so for the last 5 years. We promote on average about 10% of our office based roles in a year. We have fun together with events and opportunities to connect, grow and learn with study days as well as giving back to our communities with charity days and fundraising events.

TitleReception/Administrator at Edinburgh TechnopoleTeamSite - regionalWho Does This Role Report Into?**Site Director**:
Role Summary**Purpose and Scope**
- The Edinburgh Technopole Reception functions as the front line for MAPP assisting in all aspects of service delivery, supporting the Site Director and Senior Management team. You will be directly responsible for the serviced office accommodation and conference rooms, ensuring that the highest standards of management, maintenance and service are being maintained whilst having due regard to expenditure and current legislation.You will promote a high level of satisfaction among occupiers and clients by promptly responding to their service requirements. You will provide support to the Site Director and deputise in their absence.The Job Description elaborates on the details.Skills (People & Technical)Strong Customer Service SkillsTime management & Excellent organisational skillsExcellent organisational skills and strong interpersonal skills, and ability to build rapport with people from all walks of life.Able to use own initiativeEffective PC skills, including working knowledge of Microsoft and Google packagesPro-active, flexible attitude to changes in the company, IT systems and the roleValues & Behaviour**Exhibition of MAPP Values**
Avoid Ambiguity, Appreciative, Adventurous, Authentic and AccountableSelf-management, including showing initiative, being proactive and meeting deadlines.Embracing change including technologyEngaging with the big picture.Great service delivery, including working in partnership with internal and external individuals and good written and verbal communication.Achieving results and prioritising work.Innovative solutions and problem-solving.Developing self and others, with willingness to learn.Level of Experience / CertificationsExperience of working in a similar role- Ideally you will have experience of Riskwise and Gmail-
- You will have some experience with PO/invoicingSalary Range (Based on Experience)**£22,000 - £24,000 dependant on experience