Reception/administrator

4 days ago

Edinburgh, United Kingdom Bosch Car Services Fairdeal Autos Full time

**Reception/ Administrator**

**We offer competitive salary, staff discount on parts & services, friendly/lively working environment, and opportunities for professional growth.**

**Bosch Car Services / Fairdeal Autos is part of a** **network of national independent garages delivering high quality vehicle servicing, maintenance, and repairs for all makes and models**.

As a Reception / Administrator, you will be the face of our facility to our visitors. Your primary responsibility is to welcome guests and answer questions regarding our services. You will be responsible for booking appointments, answering calls, providing estimates, taking payments and ordering parts from our suppliers.

**Requirements**:

- Minimum one year of customer service experience (billing experience is fine)
- Must have exceptional customer service skills, while maintaining a calm demeanor in a high-pressure environment; must be able to deal with customer inquiries and complaints
- Must have good computer skills
- Previous day-to-day booking and inventory management preferable
- Must be proficient in using basic office equipment including computers, phones, tablets, printers etc.
- Must have good organizational skills, as well as be able to multi-task in a fast-paced environment.
- Must have regular and consistent attendance
- Must have positive attitude and willingness to learn.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 30 - 40 per week

**Salary**: £10.00-£12.00 per hour

**Benefits**:

- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Quarterly bonus
- Tips

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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