Receptionist and Administrative Officer

5 days ago

York, United Kingdom JRHT Full time

**12 Month Fixed Term Contract, Part Time (16 hours per week, Thursday & Friday)**

**Please note that we do not currently offer any Tier 2 sponsorship**
***
**About the Role**

The reception team and service is central to residents at New Lodge. The role of the team is to be the first point of contact for all residents and visitors and to provide a welcoming environment for all. We are now seeking a Receptionist and Administrative Officer to provide full reception services and administrative support to both extra care and residential care at New Lodge, to ensure a smooth-running reception area.

You’ll be on hand to assist with residents, visitors, contractors and staff coming to New Lodge, ensuring a pleasant and efficient service is provided, and dealing with and re-directing telephone calls and queries. You’ll process incoming and outgoing mail and receipt of deliveries, ensure that the reception area is tidy and welcoming at all times and there is adequate supplies of up-to-date literature, ensure the digital information displayed on a TV at reception is always up to date and manage the bookings for guest rooms or any other general events bookings.

You’ll provide a confidential typing and administrative support service to the New Lodge management team i.e. typing of notices, labels, general correspondence, reports, notes of meetings, mail-shots, filing etc. and record residents’ repairs and report items as appropriate to the Property Services Department or the handy person for action.

**About You**

We’d like you to have previous experience of office and administrative processes and practices with working knowledge of Microsoft packages (Word, Excel, Outlook) and Internet with demonstrable numeracy and literacy skills. With previous experience working in a care environment, you’ll have knowledge of older persons services, able to communicate information concisely and professionally.

You’ll be able to work well under pressure, multitask and cope with interruptions, with the ability to build relationships with internal and external partners and experience of working as part of a team.

**Our core priority**

JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.

**How to apply**

**Interviews will take place week commencing 6th January 2025.**

We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference - and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.

**Our commitment to Equality, Diversity and Inclusion**

INDSP

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