Mis-administrator

**Vacancy Name**
- MIS-Administrator

**Vacancy No**
- VN3576

**Location City**
- Spennymoor

**Contract Type**
- Fixed - Term

**Salary Minimum Pounds**
- £23400

**Salary Maximum Pounds**
- £23400

**Description**

**Role Information**
- As an MIS Administrator this role requires you to provide effective administrative support to the data processing of the Skills provision, primarily looking at enrolment queries. You will undertake learner eligibility and audit checks prior to processing enrolments onto the MIS system. You will provide telephone support to induction staff, giving guidance of funded paperwork requirements.
- **DUTIES**
- Ensure induction paperwork meets the paperwork standards as set out in the scoping document
- Contacting learners to gain outstanding evidence on their enrolment
- Check learner induction paperwork has been completed accurately ensuring all audit requirements and timescales have been met
- Make decisions regarding eligibility ensuring compliance with funding rules and regulations
- Follow processes put in place to ensure the data entry input process is standardised across the team
- Accurately input learner records onto ProSolution, meeting daily targets
- Liaise with induction team with issues regarding inductors and support them to address queries timely
- Respond to queries from funding partners accurately and timely
- Support other members of the team to ensure learner queries are addressed timely
- Issue inductors with sample paperwork and course codes for each college and ensure they have a full understanding of the paperwork requirements
- Support the Skills Division and other members of the team with residency and eligibility queries
- Mark English and maths initial assessments as required
- Assist with scanning and archiving
- Correspond accurately and timely with learners and inductors
- Correspond in a professional manner with any customer including inductors and
- Generate reports as requested
- Attend, organise and prepare documentation, agendas and minutes for meetings

**ESSENTIAL CRITERIA**
We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply.
- Level 2 Business Administration Minimum
- MS Excel competent (experience using formulas in excel)
- English, Maths & IT GCSE Minimum

**EQUAL OPPORTUNITIES**
- Don’t just take our word for it though Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all:
- Disability Confident Employer
- Armed Forces Covenant Silver
- Domestic Abuse Covenant
- Durham Enable
- Care Leaver Covenant

**PURPLE PERKS**
**26 days annual leave + Bank Holidays**
We understand the gift of time, whether it’s to see your loved ones or just spending time doing the things you love. That’s why in addition to your basic allowance of 26 days your annual leave allowance can rise to as much as 44 days per annum (inclusive of BH) because of these amazing extra leave perks:

- **Buy & Sell | **You can buy sell up to an extra 5 days annual leave each year
- **2YRS Service | **Staff who have 2YRS service received an extra 2 days annual leave
- **5YRS Service | **Staff who have 5YRS service receive a further 2 days annual leave
- **10YRS Service | **Staff who have 10YRS service receive a further 1 days annual leave
- **We have a huge range of perks which you can look at **here**

**HEAD OFFICE PERKS**
We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space.
- Electric Car charging points
- Free fruit, Coffee and Tea
- Onsite Shower
- Prayer room on request or list of nearest available places of worship
- **Working Flexibly**
If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly.
- Essential Criteria
- Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. If your role is applicable, the successful applicant will be required to provide satisfactory references and prove their eligibility to work in the UK. Depending on your role, we may also need to carry out a DBS check in addition to an adverse media / digital search.**GENERIC DUTIES**
- Conduct your role in line with the company values and expected behaviours
- Promote equal opportunities and recognition of diversity throughout the company
- Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times
- Ensure confidentiality and professionalism at all times.
- Provide learners, customers and colleagues with support, advice guidance as part of your everyday role

**Working Flexibly**
If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly.
- We can provide this a