Mis Support Administrator

**Vacancy Name**

MIS Support Administrator

**Vacancy No**

VN4289

**Location City**

Spennymoor

**Contract Type**

Permanent

**Hours per week**

37.50

**Working Days & Times**

Mon-Fri 9-5PM

**Salary Minimum Pounds**

£23700

**Salary Maximum Pounds**

£23700

**Description**

We are currently recruiting for a Support Administrator to join our MIS Reporting Services Team. The Reporting Services Team are responsible for several key functions within the Learning Curve Group, including the maintenance of our MIS software ProSolution, data reconciliations, and producing scheduled and ad hoc reports to operational departments and senior management. This role requires you to work with the MIS Reporting and Systems team and provide technical support to the MIS Team Leader across the range of services provided by the team. This is an exciting and challenging role that will allow the holder to develop key business reporting and support strategies and skills within a busy MIS environment.

**Role Information**

**DUTIES**

Carry out administrative tasks across the MIS Reporting Services Team to support the existing structure including:

- Reconciliations of College ILR data with company data
- MLC daily tasks
- Withdrawal/Non starts processing and Invoicing
- Pro Solution administration
- Timetabling and registers
- System maintenance
- Provide support to ProSolution Users
- Setting up curriculum
- Contribute to the Reports schedule output for the area
- Assist with administration tasks for the wider team
- Any other administrative tasks commensurate with the role and grade.

**GENERIC DUTIES**
- Conduct your role in line with the company values and expected behaviours
- Promote equal opportunities and recognition of diversity throughout the company
- Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times
- Ensure confidentiality and professionalism at all times.
- Provide learners, customers and colleagues with support, advice guidance as part of your everyday role

**Working Flexibly**
If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly.

We can provide this advert in an additional format if required.**Essentia Criteria**
- We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply.
- Competent using MS Office (particularly Excel)
- Ability to work unsupervised and work well as part of a team
- Excellent time management skills
- Attention to detail
- Effective problem-solving skills and communicating with people at all levels both verbally and in writing
- Ability to work under pressure with conflicting priorities, in a demanding fast paced environment
- Able to switch focus onto different tasks
- Able to use formula to manipulate data
- Work as part of a team to achieve goals and objectives
- Competent using ProSolution

**Why work for Learning Curve group?**
- There are many reasons that make Learning Curve Group a fantastic place to work

Although we have some great benefits, we know that one of our biggest perks is the incredible People & Culture we have been lucky enough to create. Don't just take our word for it though, you can hear from some of our Purple People here:
In addition to working for a company that has been listed as the top 100 companies to work for, for the last fives years you'll have access to below benefits:

- 26 days annual leave + Bank Holidays
- Buy & Sell an additional 5 days each year
- Length of service annual leave increments starting at 2 years
- Healthcare Scheme
- Tech Scheme
- Ikea Scheme
- Cycle to work Scheme
- Paid Volunteer day each year
- Early Finish Fridays on the last Friday of every month
- Student / Teacher Discount
- Uniform

**HEAD OFFICE PERKS**
We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space.
- Electric Car charging points
- Free fruit, Coffee and Tea
- Onsite Shower
- Prayer room on request or list of nearest available places of worship

**EQUAL OPPORTUNITIES**

Don’t just take our word for it though Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all.

**Halo Code**

**Disability Confident Leader**
Disability Confident Leader status is the highest level of the scheme. It is awarded to organisations that act as champions for the rights of disabled people within their networks and who lead the way to help other businesses to become disability confident. At LCG we understand the need to remove barriers to create a level playing field. That's why if you require any reasonable adjustments to the interview and/or workplace, we welcome a discussion.

**Armed Forces Covenant Gold**
12% of our entire workforce are veterans of the armed forces