Patient Services Clerk

6 days ago

Poole, United Kingdom Shore Medical Group Full time

Shore Medical Group are seeking a **Patient Services Clerk** to join our friendly team and provide excellent customer service and project a professional image for the Surgery. To provide accurate, efficient and punctual medical administration support to Partners, GPs, Registrars and Practice Nurses at our **Heatherview Medical Centre, in Poole, Dorset **on a permanent, part time basis.

22.5 hours per week

Working pattern
- Mon to Fri 14.00-18.30

**Job responsibilities**:

- To deal with all administrative queries and tasks from clinicians and act as liaison with the patients as necessary
- Assisting patients with booking Nursing appointments as required
- Greeting and checking in patients for pre-booked appointments
- Carrying out a review of any patient records that are accessed to identify and update and outstanding QOF targets
- Ensure reception and waiting areas are kept neat and tidy - notice boards and leaflet dispensers tidy and free from clutter
- Franking outgoing post and taking to Post Office, along with ‘Signed For’ parcels.
- Update patient records in a timely and accurate manner.
- Registering temporary patients.
- Responsible for maintaining patient data security in accordance with practice protocols at all times
- To undertake additional tasks as required by the line manager or GP Partners.
- Recording proof of ID, and checking new patient registrations
- Recording of patient blood pressure recordings
- Being prepared to cover all reception positions as necessary
- Provide excellent customer service
- Opening up and locking up of practice premises and maintaining security in accordance with practice protocols.
- Process patient death certificates and cremation forms
- Any other duties as required.

This list is not exhaustive.

**EDUCATION/EXPERIENCE**:

- Proven administration experience in a GP/NHS department environment would be highly desirable.
- Educated to high standard of GCSE in Maths, English language
- Strong IT skills in MS Word, Excel and Outlook.
- To have tact and diplomacy in direct and indirect emotional circumstances
- To possess excellent, calming and professional telephone manner
- Knowledge of the NHS an advantage
- Able to get on with others and be a team-player in a sometimes, pressurised and time-sensitive environment
- Be able to demonstrate commitment to equal opportunities and diversity

**We offer**:

- Competitive salary
- Friendly and supportive working environment
- Continuous CPD
- NHS Pension Scheme with Life Insurance
- Competitive holiday entitlement scheme
- Cycle to work scheme
- Access to NHS discounts

**Job Type**: Part time

Pay: £10 to £10.60 per hour depending on experiance

**Equal Opportunity**

Shore Medical Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, marriage or civil partnership status, gender, gender expression or gender identity, disability, race or ethnicity, religion or belief, sexual orientation or veteran status.

**Asylum and Immigration Act 1996**

Work Remotely
- No

**Job Types**: Part-time, Permanent

**Salary**: £10.00-£10.60 per hour

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Work Location: One location

  • Patient Flow Clerk

    3 days ago

    Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    We are seeking a Patient Flow Clerk to primarily provide comprehensive administrative support to the Matron for Patient Flow/Bed Management and Health Based Place of Safety. There may be some requirement to undertake some Mental Health Support Worker tasks to support the Health Based Place of Safety Team during busy periods. Being a University Trust, we...

  • Patient Services Clerk

    6 days ago

    Poole, United Kingdom The Adam Practice Full time

    To receive and assist patients to access appropriate healthcare professionals on the telephone, face to face and through online services. To process a variety of patient administration to support the effective day-to-day delivery of clinics and services that The Adam Practice provides. To carry out all duties in a professional manner and adhere to all Adam...

  • Patient Transport Co-ordinator

    2 weeks ago

    Poole, United Kingdom EMA Patient Transport Full time

    EMA Patient Transport are a well established Patient Transport business operating in the Healthcare Sector. We provide specialist mental health secure transport and non emergency patient transport to the NHS, local authority, CCGs and individuals. We are passionate about the care we provide and strive for excellence within our service. We are recruiting for...

  • Ward Clerk/receptionist Children's Unit

    2 weeks ago

    Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    University Hospital Dorset are looking for a CAU Ward Clerk/Receptionist. **Job Overview**: To provide support to CAU and Paediatric Reception and cover for absences. To provide an efficient ward clerk service to the Children's Unit. To provide an efficient and effective elective/emergency admissions service for the Children's Unit. **Base Location**: Poole...

  • Ward Clerk

    2 weeks ago

    Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    Team of the Year 2021 An exciting opportunity has arisen for a Ward Clerk to join Harbour Ward team! A Ward Clerk will provide administrative, clerical and general support to the multi-disciplinary team. Harbour Ward is a 16 bed Male Treatment Ward, providing treatment and care for a wide range of mental health illnesses. The age of the patients ranges...

  • Data Entry Clerk

    2 days ago

    Poole, United Kingdom Bryant Pharmacy Full time

    Bryant Pharmacy is looking for a data entry clerk to help us deliver the autumn covid vaccination service. You will be entering vaccine data onto the system to make sure patient records are up to date. **Job Types**: Part-time, Temporary contract Contract length: 3-5 months Part-time hours: 20-40 per week **Salary**: £10.00 per hour Schedule: - Weekend...

  • Data Entry Clerk

    7 days ago

    Poole, United Kingdom SC Business Services Limited Full time

    We are a small, independent Accountancy practice based in the heart of Poole. We are looking for an experienced Data entry Clerk /Accounts Administrator to work within our established and friendly team. Excellent attention to detail and accuracy is required, and proficient in excel. Good organisational and time management skills. Hours to be around 20...

  • Prescription Admin Clerk

    3 days ago

    Poole, United Kingdom Birchwood Practice Full time

    We are looking for an enthusiastic and proactive Prescription Admin Clerk to join our friendly and busy GP Practice and to provide a friendly and efficient prescribing service for the surgery. The role is for 25 hours per week, Monday - Friday, Mornings only. Start time is flexible. You will be joining an amazing practice team who are friendly and very...

  • Ward Clerk

    2 weeks ago

    Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    We are looking for an enthusiastic full time Ward Clerk to join our busy and friendly team, based on Jersey Ward at the Alderney Hospital in Poole. Jersey Ward is a 21 bedded ward in Alderney hospital providing high quality rehabilitation and end of life care to patients. The multi-disciplinary team on Jersey ward consist of physiotherapists, occupational...

  • Ward Clerk/Receptionist Children's Unit

    2 weeks ago

    Poole BH JB, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time £18,000 - £22,000 per year

    University Hospital Dorset are looking for a CAU Ward Clerk/Receptionist.Job Overview:To provide support to CAU and Paediatric Reception and cover for absences.To provide an efficient ward clerk service to the Children's Unit.To provide an efficient and effective elective/emergency admissions service for the Children's Unit.Base Location: Poole Hospital and...