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Ward Clerk

2 weeks ago


Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

We are looking for an enthusiastic full time Ward Clerk to join our busy and friendly team, based on Jersey Ward at the Alderney Hospital in Poole.

Jersey Ward is a 21 bedded ward in Alderney hospital providing high quality rehabilitation and end of life care to patients. The multi-disciplinary team on Jersey ward consist of physiotherapists, occupational therapists, therapy assistants, pharmacy assistants, advanced nurse practitioners, ward Doctors, registered nursing staff, healthcare assistants, students and apprentices.. We are a motivated, friendly, supportive team and adopt and promote a calm and therapeutic approach to care.

You will have strong organisational skills and the ability to work on your own initiative as well as working well as part of a wider team. You will be the primary point of contact for patients and staff for any administrative issues relating to the ward.

The post will require the utilisation of good clerical, organisational, communication and interpersonal skills. You will be reliable, patient-focused and have excellent communication and IT skills.

Shift times will be 08:00-16:00 Monday - Friday, however, you will be expected to work flexibly to meet the needs of the ward.

Employment in this post requires a Standard Disclosure and Barring Service (DBS) check.
- Ensure medical notes are organised, scanned and filled correctly
- Report faults on the ward.
- Be organised, calm and have a helpful approach,
- Have excellent IT skills.
- Provide administrative and clerical support, while contributing to ensure an effective and efficient service.
- Act as a first point of contact, on the telephone or face to face, for patients, visitors and other healthcare professionals.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.