Head of Sales Operations

**About Us**:
London Square is a leading residential and mixed-use developer and Aldar-owned company, delivering communities in well-connected locations across Greater London. Since it was established in 2010, the award-winning company has delivered nearly 5000 homes, through a mix of prime, mid-market and homes of all tenures, including affordable homes through its independent provider Square Roots. Aldar and London Square are committed to creating world-class developments, anchored in high quality design, sustainability, and customer service excellence.

**About the Role & Team**

London Square looks to be the developer of choice in its markets, this role is pivotal in creating developments which are highly considered with excellent quality finishes and details to ensure repeat purchasers, high net promoter scores and increased values.

The Head of Sales Operations will act as the main point of contact for the sales, marketing and wider operations teams, to assist is shaping the development process from initial site assessment through to project execution, ensuring the successful delivery of a market-aligned, functional, and aesthetically appealing developments. This includes evaluating new acquisitions, setting development budgets, and optimising layout and design elements in line with customer needs, sustainability goals.

The role will focus on balancing practical and aesthetic requirements by selecting materials, finishes that enhance functionality, durability, and energy efficiency. The position will also oversee market research, benchmarking, and pricing strategies to align development with current trends, customer preferences, and competitive positioning.

**Key Responsibilities**:

- Play a significant role in the creation of market leading developments across Greater London
- Working with the sales and marketing teams to set development budgets and sales rate forecasts
- Always looking for the extra detail and USP which sets a London Square development apart from its competitors
- Development optimisation - apartment layouts, communal areas, amenity spaces, mechanical and electrical review and landscaping
- Market research throughout the development stages to create the right mix for the location and demographic
- Choose appropriate materials, finishes, and color schemes based on the project’s design brief, sustainability goals, and customer preferences
- Create briefs and manage interior designers, interior architects and consultancy teams when required
- Work with technical to consider setting out of all communal finishes
- Ensure designs meet UK building codes and regulations, including fire safety, accessibility, and environmental standards
- Collaborate with external agents and internal stakeholders to provide plot by plot pricing
- Identify show home locations and ensure fast track delivery to assist the sales process
- Support sales and marketing by reviewing brochures to ensure specifications and floorplans are accurate
- Ensuring future specification trends are considered
- Identifying marketing suite location & design

**Key Skills & Experience**:

- Proven experience in residential development, ideally within Greater London or similar urban settings.
- Familiarity with UK building regulations, fire safety standards, accessibility requirements, and environmental considerations.
- Experience in development optimization, including apartment layouts, communal areas, amenity spaces, and landscaping.
- Knowledge of current and emerging trends in materials, finishes, and interior design.
- Ability to conduct thorough market research to inform development mix and demographic targeting.
- Strong sense of aesthetics, with the ability to balance design appeal and practicality.
- A visionary mindset with the ability to create market-leading, innovative, and inspirational developments.
- Strong understanding of development processes, from land acquisition to sales and marketing.

**What’**s** in it for you?**

Ensuring you have a work-life balance and stay healthy and happy is important to London Square. We offer the following core benefits.
- Competitive compensation package, car allowance and discretionary bonus.
- Private Medical Insurance.
- Group Pension Scheme and Life Insurance.
- 25 Days holiday plus bank holidays including a holiday trading scheme and long service days

In addition to these core benefits, we offer other benefits which may result in tax or money savings. Some of these include:

- Bupa Dental Cover
- Bupa Employee Assistance
- Virtual GP Service
- Salary sacrifice scheme for electric vehicles
- Cycle to Work
- Gym Membership corporate discounts
- Health Cash Plan
- Perkpal (shopping discounts)
- Tech Scheme
- Payroll Giving

**Our Commitment**

London Square is a fresh, exciting and rewarding place to work and our success is based on the quality of our people. It is an exciting time to join London Square. If you think you have what it takes to be a part of our dynamic team,