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Junior Call Centre Assistant

2 weeks ago

Leeds, United Kingdom GLOBELINK DEVELOPMENTS LIMITED Full time

**Role Overview**

We are looking for a motivated **Junior Call Centre Assistant** to join our dynamic team. In this entry-level role, you will engage with customers over the phone, providing product information, answering queries, and promoting sales. If you are a great communicator and enjoy working in a fast-paced environment, we want to hear from you Full training and ongoing support will be provided.

**Key Responsibilities**
- Make outbound calls to potential and existing customers to promote products and services.
- Answer inbound customer calls, addressing queries and resolving issues.
- Present product features and benefits clearly and persuasively.
- Achieve sales targets and contribute to the overall success of marketing campaigns.
- Maintain accurate records of customer interactions and transactions.
- Provide excellent customer service to ensure positive customer experiences.
- Collaborate with team members to improve sales strategies and customer engagement.
- Stay informed about product knowledge and industry trends.

**What We’re Looking For**
- Excellent verbal communication and active listening skills.
- Positive attitude, confidence, and a friendly phone manner.
- Ability to handle objections and maintain professionalism under pressure.
- Self-motivated, goal-oriented, and eager to learn.
- Team player with good organisational and time management skills.
- Previous experience in a call centre, customer service, or sales role is a plus but not required.

**What We Offer**
- Comprehensive training and ongoing coaching.
- Opportunities for career progression and personal development.
- Supportive team environment and fun workplace culture.
- Incentives, rewards, and recognition for outstanding performance.

**How to Apply**

Ready to kickstart your career in call centre sales and marketing? Send your CV

Pay: From £30,000.00 per year

Additional pay:

- Bonus scheme
- Performance bonus
- Yearly bonus

**Benefits**:

- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work authorisation:

- United Kingdom (required)

**Location**:

- Leeds LS1 1BA (required)

Work Location: In person

Application deadline: 01/03/2025
Expected start date: 03/03/2025