Customer Engagement Administrator Remote Working

2 weeks ago


Chelmsford, United Kingdom Huntress Full time

Customer Engagement Administrator (Remote working)

Our client based in Chelmsford are seeking a Customer Engagement Administrator to join their team on a Permanent basis. The successful individual will be providing support to the Sales Manager and the Sales department

**Duties**:

- Provide administrative support to both the Customer Engagement and Sales teams
- Ensure all relevant information is collated and maintained within CRM
- Investigate customer complaints and ensure all information is correctly logged within the help-desk
- Quoting for new business and chasing sent quotes
- Produce internal audits of projects to ensure they are managed correctly
- Create surveys and report back findings

Experience Required:

- Previous experience within a similar role
- Experience speaking with clients, both internal and external
- Ability to work on own initiative

Hours: Monday - Thursday 08:30 - 17:30 & Friday 08:30 - 14:00

**Salary**: £20k-£22k - D.O.E
Remote working but will need to travel to Chelmsford for company meetings
Laptop/equipment provided
Benefits: 24 days holiday, Healthcare & Pension (after 3-month probation)



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