Customer Service Administrator

1 day ago

Chelmsford, United Kingdom TribePost Ltd - www.tribepost.co.uk Full time

**Customer Service Administrator**

**Location**:Chelmsford, Essex CM1 2QE
**Salary**:£19,000 - £22,000, DOE
**Contract**:Full Time, Permanent
**Hours**:Monday to Friday 8am - 4pm OR 9am - 5pm with one-hour unpaid lunch

**Are you looking for a fantastic career opportunity with the chance to join a well-regarded company?**

The company specialise in adapting the homes of the elderly and disabled people to ensure that they are accessible and fit for purpose.

Most adaptations involve bathroom, kitchen and equipment installations and are both grant and privately funded.

Due to their continued success, they are looking to recruit add a full time Customer Service Administrator to their busy team in Chelmsford, on a well-established business centre with great business support.

**Customer Service Administrator - The role**:

- Opening post-distribute as necessary, take out-going post to reception.
- Answering the phone and door, taking messages, dealing with enquiries, including clients and deliveries.
- Using/updating of in-house system
- Dealing with demands of the company Fleet i.e., Insurance, maintenance, repairs etc
- Administer and maintain office systems such as Pat Testing, Office equipment servicing etc
- Production of client and staff information packs.
- Sending out of company literature.
- Scanning of documents onto system.
- Appointment making for Director & Project Managers.
- Data entry.
- Client, supplier and staff liaison and support.
- Assist and support all staff

**What we need from you**:

- Minimum 2 years administrative/customer service experience.
- Polite and respectful Customer Service skills/Telephone Manner.
- Excellent IT / Word / Excel skills
- Excellent attention to detail and multi-tasking skills.
- Willingness to learn.
- Proactive and enthusiastic 'can do’ attitude.
- Good team player.
- An empathetic and patient nature due to the vulnerability of the client base.
- Ability to work independently and under own initiative when alone in the office.
- Live within an easily commutable distance.

**Please Note**: DBS clearance will be obtained on successful applicants’ behalf, paid for by the company

**What we offer you**
- Pension scheme
- Statutory sick and holiday pay
- On-site parking
- Employee assistance programme (EAP)

**It would be great if you had experience in the following**: Office Administrator, Administrator, PA/Secretary, Clerical Assistant, Customer Service Operator, Customer Services, Client Relationship, Customer Relationship Manager

**No agencies please

  • Customer Service Administrator

    7 days ago

    Chelmsford, United Kingdom Office Angels Full time

    Customer Service Administrator £26,500 - £28,000 per annum Chelmsford, Essex Monday-Friday, 8am - 4:30pm Are you passionate about delivering outstanding customer service and looking for a role where you can truly make an impact? Join my clients' dynamic team in Chelmsford and become a key part of a business that values accuracy, professionalism, and a...

  • Customer Service Administrator

    1 week ago

    Chelmsford, United Kingdom Office Angels, UK Full time

    Customer Service Administrator £26, - £28, per annum Chelmsford, Essex Monday-Friday, 8am - 4:30pm Are you passionate about delivering outstanding customer service and looking for a role where you can truly make an impact? Join my clients' dynamic team in Chelmsford and become a key part of a business that values accuracy, professionalism, and a positive...

  • Customer Service Administrator

    1 week ago

    Chelmsford, United Kingdom Office Angels Full time

    Customer Service Administrator £26,500 - £28,000 per annum Chelmsford, Essex Monday-Friday, 8am - 4:30pm Are you passionate about delivering outstanding customer service and looking for a role where you can truly make an impact? Join my clients' dynamic team in Chelmsford and become a key part of a business that values accuracy, professionalism, and...

  • Customer Service Administrator

    3 weeks ago

    Chelmsford, United Kingdom Adecco Full time

    Customer Service Administrator Location: Chelmsford, Essex Contract Type: Permanent Are you a passionate communicator with a knack for problem-solving? Do you thrive in a fast-paced environment and love helping customers? If so, we want YOU to join our vibrant team in Chelmsford! As a leading player in the Manufacturing & Production industry, we pride...

  • Customer Service Administrator

    3 days ago

    Chelmsford, United Kingdom Adecco Full time

    Join a leading storage solutions provider and make a meaningful impact as a Customer Service Advisor. Our client, a market leader in the distribution industry, is seeking a talented individual to join their small and friendly team based in Chelmsford. With a focus on delivering outstanding customer service, this role offers a fantastic opportunity for...

  • Customer Service Administrator

    2 weeks ago

    Chelmsford, United Kingdom Vermelo RPO Full time

    **Customer Service Administrator** **Starting Salary**:£20,375 rising to £21,375 after 3 months You will be based in Chelmsford **(Working three days from home and two days in the office)** **Are you looking for a customer service/administration-based role with room for professional development and growth?** **Are you an excellent communicator who is...

  • Customer Service

    3 days ago

    Chelmsford, United Kingdom Focus Resourcing Full time

    **_Customer Service Administrator _**required for a temp position. **_Immediate start._ _£12.50 per hour._** Working hours will be Monday - Friday, 8.30am - 5.30pm. **_Duties:_** - Chase contractors for updates - Answer incoming calls - Update customers - Book in work for site based operatives - Log works to be completed on internal...

  • Customer Service Advisor

    7 days ago

    Chelmsford, United Kingdom Prime Appointments Full time

    Customer Service Advisor required to join a friendly team based in the outskirts of Chelmsford (transport required). Paying £25,000 per annum working Monday: 8am - 5:30pm Tuesday-Friday: 8:30 - 5:30pm **Your key duties in this Customer Service Advisor role will include but are not limited to**: - Advising customers on our range of storage solutions for...

  • Customer Service Advisor

    1 day ago

    Chelmsford, United Kingdom Jago Consultants Full time

    Job DescriptionAre you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world-class customer service? If the answer is yes to the above then we want to hear from you! Our dealership in Chelmsford is looking to recruit a new Service Advisor.  About the positionThe successful candidate for our Service...

  • Music Services Administration Assistant

    2 weeks ago

    Chelmsford, United Kingdom Essex County Council Full time

    **Music Services Administration Assistant** Fixed Term, Full Time Up to £25,417 per annum Location: Chelmsford Working Style: Anywhere worker **Interviews: 21st November** **Please note this is a fixed term contract / secondment opportunity for a period of 12 months.** Essex County Council (ECC) operates one of the largest Music Education Hubs in the...