Customer Service Apprentice

7 days ago


Birmingham, United Kingdom Intec Business Colleges Full time

**Responsibilities**:

- General Administration duties
- Dealing with post
- Dealing with telephone enquiries
- Providing support to the Customer Service team
- Producing maps from our in-house mapping system
- Taking down information over the telephone from our Sub Contractors

**Duration**

17 Months

**Working week details**

Monday - Friday 9.00am - 5.30pm with 30 minutes lunch break

**Hours per week**

40

**Pay rate**

£15,704 a year

Training Provided - Customer Service Practitioner Level 2 Standard

Functional Skills at Level 2 if required

Monthly Assessor sessions for duration of course

End Point Assessment

**Location**

6 Kettles Wood Drive
Birmingham
B32 3DB

Skills required
- IT skills
- Attention to detail
- Customer care skills
- Good communication skills
- Good time management
- Reliable
- Punctual
- Able to work as part of a team
- Friendly

Opportunity to progress to a full time Customer Service Officer or a Sales role on completion of a successful Apprenticeship.

**Other things to consider**

There is a bus stop outside of the Business Park.

**Job Types**: Full-time, Apprenticeship

Pay: £15,704.00 per year

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



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