Customer Service Executive

2 weeks ago


Birmingham, United Kingdom Customer Service and Call Centres Full time

Job Title: Customer Service Assistant

**Salary**: £25,000 per annum (Potential monthly bonus and Christmas bonus)
Location: Birmingham
Contract: Permanent, full time, 40 hours per week
Hours: 40 hour week, week on week off of 7:30-4:30 and 8:30-5:30 - 1 Saturday in every 4 is required, hours 8-12 and paid at time and a half

COMPANY PROFILE

A leading UK company within the motor industry is looking for someone to join their successful team. This role is an excellent opportunity for someone who is looking for a new and exciting challenge where no two days will be the same.

SKILLS REQUIRED
- UK Driving License
- A Professional telephone manner
- Ability to go above and beyond
- Strong IT skills including Microsoft packages
- Able to work under pressure and multi-task
- Team player as well as being able to work on own initiative
- Able to adapt to different tasks as required

RESPONSIBILITIES
- Booking in Vehicles for repairs
- Dealing with customers and building relationships
- Providing service legal agreements
- General Administration
- Liable for own area and contribution to the team
- Picking up other duties as needed
- Chasing Invoices
- Dealing with money; taking card payments etc
- Updating system as required

ADDITIONAL INFORMATION
- Generous Company Pension
- Monthly and Christmas Bonuses
- Half price Car and Home Insurance
- Free Breakdown Cover and Travel Insurance
- Overtime Available
- Free parking onsite
- 22 days annual leave this increases by one day per year service (max 25)

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