Customer Service Executive

5 days ago

Birmingham, United Kingdom Johnsons Workwear Ltd Full time

**Customer Service Executive**

We’re currently seeking a Customer Service Executive to regularly visit and liaise with customers to ensure their satisfaction with all aspects of our service in accordance with our customer commitment and maintain and develop the customer base.

**In this role you will**:

- Achieve customer retention and sales targets
- Complete all visits according to schedule
- Work closely with the Customer Service Administrators
- Forward queries and keep managers, supervisors, colleagues informed as necessary
- Keep accurate records where required
- Foster and maintain good working relations between customer, Company and colleagues
- Other Ad hoc duties as required.

**This role offers a range of benefits including**:

- Company car
- Private healthcare
- Access to a company Share Save Scheme
- Employee wellness programme and referral scheme
- Company pension
- Life assurance
- Access to an award-winning training academy dedicated to staff development

Johnsons Workwear is one of the UK’s largest suppliers of têxtile service solutions. We work with thousands of customers across all sorts of industries, including food manufacturers, the motor trade, engineering companies, dental surgeries and chemical plants to name a few.

Our customers range from huge multi-national household names to independently owned family businesses and we take care of every single one of them. They like us too - as we get independently reviewed by our customer base each year and always come out on top for our shape and size in our industry.

We’re an employee focused business, committed to developing our people to ensure that we have the best there is as part of our team and we’re looking for our next Workwear Hero to become part of the hugely successful Johnsons family.

INDMP

**Job Types**: Full-time, Permanent

Pay: £30,247.00 per year

Additional pay:

- Commission pay

**Benefits**:

- Company car
- Company pension
- Employee discount
- Health & wellbeing programme
- Referral programme

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (required)

Work Location: In person

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