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Care Coordinator
2 weeks ago
**Company Description**:
Our office was established in **2015** and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.
**Job Description**:
ARE COORDINATOR
To perform a variety of duties in the coordination of scheduling service for clients whilst providing the highest quality of service to clients.
The Role
- Understand and build effective and efficient schedules around our clients and Care Professionals.
- Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations.
- Be responsive to changes in the schedule and liaise with relevant team members.
- Match Care Professionals to new clients in conjunction with client services team and arrange/conduct introductions.
- Ensure client schedules are matched to their needs, with the same Care Professionals and the same times each week, where possible.
- Develop excellent relationships with both clients and Care Professionals so both can enjoy positive experiences.
- Work with the recruitment team to ensure sufficient current and future staffing levels are met.
- Work with the Care Team to ensure new and existing care packages can be resourced and scheduled on a timely basis.
- Add and maintain all client and Care Professionals information onto to the electronic scheduling system.
- Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
- Participate in shared on-call duties as required.
Carry out any other duties deemed necessary for the successful operation of the business
**Qualifications**:
Desirable; QCF L3 Health and Social Care
Essential : QCF L2 Health and Social Care and be willing to complete a QCF L3 in Heath and Social Care
**Additional Information**:
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
