Care Coordinator

7 days ago

Wrexham, Wrexham, United Kingdom TS Healthcare Full time

About Us:

TS Healthcare are a dynamic and growing care provider committed to delivering high-quality domiciliary care and supported living services for children and adults. Our focus is on providing person-centred care that promotes independence, dignity, and well-being. As we expand, a fantastic opportunity has arisen for a full-time Care Coordinator to join our team which is based in Wrexham. We are regulated by the Care Inspectorate Wales (CIW) and strive for excellence in compliance and service delivery.

Purpose

As the Care Coordinator, you will be responsible for scheduling all domiciliary care workers rota for their designated area. Alongside this, you will be providing a high standard of person-centred care to our clients in their own homes.

Duties and responsibilities

  • Help to manage the day-to-day operations of our domiciliary sector
  • Monitor the quality of the service as directed by quality monitoring systems
  • To undertake the day-to-day monitoring of work standards of a team of care workers, including specialist teams where appropriate, referring performance and disciplinary issues to the Registered Manager
  • To assist with maintenance of records, in written or computerised format, as specified within procedures or as requested by care coordinators. Specifically, to ensure that documentation in the homes of service users complies with Care Cymru policies and procedures and in adherence to care standards
  • Attend service user reviews as required
  • Complete care rotas for staff and service users ensuring that all daily care packages are covered on a weekly basis
  • Deal promptly and appropriately with any complaints received
  • Participate in any managers/staff meetings putting items forward for the agenda
  • To provide cover in other areas as and when required
  • To participate in the out of hours on call 'back up' service as required on a rota basis

Person specification

The person specification is a picture of skills, knowledge and experience required to carry out this role. We will use the essential criteria to select suitable applicants for this post. You should demonstrate, using examples where possible, how you meet the essential criteria.

Experience and Skills:

  • Good communication and diplomacy skills, knowledge of risk assessing and care planning.
  • Completion (or willingness to successfully complete) QCF Level 3 or above in Health & Social Care or equivalent qualification.
  • Ability to work flexibly depending on the needs of the service.
  • Experience working as a Care Coordinator is essential.
  • Be highly organised
  • Work well under pressure
  • Own vehicle/ drivers' licence is essential

Knowledge and understanding:

  • Excellent understanding of the needs of people who require care and support at home and the provision of homecare services in line with best practice
  • Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice
  • Understanding of systems to maintain confidentiality in relation to service users, staff and the business
  • Knowledge of how to recognise abuse and safeguarding procedures

Job Type: Full-time

Pay: £25,000.00-£27,000.00 per year

Benefits:

  • Casual dress
  • Company pension

Application question(s):

  • Do you have a minimum of 2 years experience in a senior role and a Level 3 qualification in Health and Social Care?

Work Location: In person

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