Care Coordinator

2 weeks ago

Wrexham, United Kingdom Hapus Home Care Ltd Full time

**Overview**
We are seeking a dedicated and compassionate Care Coordinator to join our team at Hapus Home care.

This role initially is to be worked over two set office days a week, preferably a Monday & Tuesday, or Tuesday and Wednesday, between 9am and 3pm, and will include covering on call on a Rota basis.

You do need to be a car driver due to the role and responsibilities included in the coordinator role.

The coordinator role also requires some flexibility to be able to step in at short notice if required, and to cover on call on a rota basis working with the deputy care manager.

You will receive additional enhanced pay for this on top of the hourly rate you receive for the two set coordinator office days.

**Responsibilities**
- Coordinate and manage client care plans, ensuring that all services are delivered effectively and on time.
- Liaise with healthcare providers, social workers, and other professionals to facilitate communication regarding client needs.
- Maintain accurate and up-to-date client records, including documentation of services provided and any changes in care requirements.
- Assist clients and their families in navigating the healthcare system, providing information about available resources and services.
- Carry out care and support visits when the need arises.
- Organise appointments, transportation, and other logístical arrangements for clients as needed.
- Support the administrative functions of the office, including managing correspondence, scheduling staff and client Rota’s, while maintaining strong, supportive relationships with clients and staff.
- Be well organised in problem solving, with a willingness to stand in for others when required, to meet the needs of the business.

**Skills**
- Strong organisational skills with the ability to manage multiple tasks simultaneously.
- Excellent communication skills, both verbal and written, to interact effectively with clients, families, and healthcare professionals.
- Empathy and compassion towards clients' needs, demonstrating a client-centred approach to care coordination.
- Ability to work independently as well as collaboratively within a team environment.
- Attention to detail is essential for maintaining accurate records and ensuring compliance with care standards.

**Job Type**: Part-time

Pay: From £13.50 per hour

**Benefits**:

- Additional leave
- Company pension
- Employee discount
- Store discount
- Work from home

Application question(s):

- Do you drive and have access to your own car?

Work Location: In person

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