Control Room Operator

6 days ago


Crewe, United Kingdom Alpha Omega Securities Ltd Full time

We are looking to recruit an experienced security professional for the position of Control Room Operator to be based at our office in Crewe. The position also offers excellent prospects for advancement within the company for the right person.
- A valid SIA Licence or Security Guard licence Experience in the security industry
- A Valid Driving Licence

Further Licences such as a CCTV Licence and First Aid Certification is highly desired.

Previous Control Room experience is preferred, but not essential.

Duties will include:

- CCTV operation
- Directing response to alarm activations
- Logging occurrences & incidents
- Dealing with calls from staff & customers
- Out of hours resourcing of staff to cover absences on sites
- Any other reasonable directions from the Operations Manager
- Handling escalation calls (including calls at the weekend)
- Ensuring vehicle and key checks are completed
- Completing any weekly day visits
- IT skills
- Attention to detail
- Communication skills

Shift Pattern

12 hour shifts

There will be the option to work overtime due to holidays and sickness.

**Pay Rate
- £9.78**

**Job Types**: Full-time

**Salary**: £9.78 per hour

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- SIA Licence (required)
- Driving Licence (required)



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