Customer Service Sales Administrator

**Challenge Yourself and Impact the Future**:
MACDERMID ALPHA ELECTRONIC SOLUTIONS

MacDermid Alpha is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day.

Through the innovation of specialty chemicals and materials under our Alpha, Compugraphics, Electrolube, Kester, and MacDermid Enthone brands, MacDermid Alpha Electronics Solutions provides solutions that power electronics interconnection. We serve all global regions and every step of device manufacturing within each segment of the electronics supply chain. The experts in our Semiconductor Solutions, Circuitry Solutions, and Assembly Solutions divisions collaborate in design, implementation, and technical service to ensure success for our partner clients. Our solutions enable our customers’ manufacture of extraordinary electronic devices at high productivity and reduced cycle time.

FILM & SMART SURFACE SOLUTIONS (F&SSS)

Film & Smart Surface Solutions (F&SSS) are currently active in more than 50 countries. The main production location is in the UK, with plans in place to realize a second production location in Asia. Our R&D and Technical centers are already in all three territories, Americas, Asia and Europe.

Our target for the F&SSS division is to become the market leader in the in-mold electronics space for the automotive industry. As the industry transitions to unprecedented new levels of vehicle connectivity and autonomy, the consumer demand for clear and efficient control and information presented as part of a stunning automotive interior at the human-machine interface, grows rapidly. This is a unique opportunity to be part of this division to gain substantial market share.

Our most recent division capitalizes on emerging trends in human-machine interfaces, displays and in-mold electronics in the automotive industry. The division combines our extensive offering of specialty films for the industrial and automotive industries with our developing portfolio of flexible and formable conductive and non-conductive inks. The combination of these products with our in-depth materials and process expertise enables our customers to create formed, structurally rigid three-dimensional automotive controls and displays, that are at the forefront of modern cockpit aesthetics and functionality.

**Who are we looking for?**:
We are seeking a dedicated Customer Service & Sales Administrator to join our team on a one year fixed term contract to cover maternity leave. Within this role you will play a crucial role in supporting the Customer Service and Commercial team with general administration. This will include order entry, pricing maintenance, day-to-day administrative duties, and account payable support.

**What will you be doing?**:
Processing internal orders in a timely manner ensuring accuracy and internal approval has been completed.

Registering complaints and maintain the database to ensure correct internal and external contacts are correct and up to date.

Creation of new item requests within our set processes as well as monitoring existing new item requests for completion.

Working with the accounts payable team to support the release of customer orders.

Support with system pricing updates on a monthly, quarterly, and annual basis.

Supporting with checking and creating customer quotes.

Run and distribute reports as required.

Support the day-to-day running and maintenance of the shared mailboxes.

Review and completed order confirmation checks.

Checking and filing electronic documents within the department (to include price adjustment forms, quotes etc.)

**Who are You?**:
Previous experience within a Customer Service or Sales Administration role is essential.

**What competencies will you need?**:
Excellent communicated skills, both verbal and written.

Previous SAP experience is advantageous but not essential.

Excellent organisation skills.

Strong attention to detail.

Strong numerical literacy due to supporting with pricing updates.

**We are Offering...**:
A competetive range of benefits are available including:
25 days holiday per annum

Enhanced pension scheme

Life assurance

Annual bonus scheme

Healthcare cash plan

Private medical insurance

Shopping discounts

Free parking and an on site subsidised canteen

**Teamwork**

At Element Solutions Inc you will be part of a highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers

**Equal Opportunity Employer**: