Customer Service Advisor
1 week ago
**Customer Service Advisor**
**Permanent, Full Time**
**Monday to Friday - 0830 to 1700 hours**
**Salary: £22,000 - £25,000 (DOE)**
Our client based in Wantage, is looking for a Customer Service Advisor to join their busy team during an exciting period of growth.
They are proud to be recognised as a Carbon Footprint organisation who specialise in the development and innovations of highly engineered solutions.
In this role you will play an important part by supporting the sales teams to help them exceed sales and profit budgets in line with the company sales strategy.
**The Role**
- Responding to customer queries in a timely manner
- Resolving customer problems
- Building relationships between clients and the company
- Following up on customer leads
- Preparing and negotiating quotations
- Representing the customer throughout the business
- Maintain accurate records on the CRM system
**The Person**
- Previous customer service experience
- Excellent verbal and written communication skills
- Strategic and critical thinking skills
- Excellent interpersonal skills
- Planning and problem-solving expertise
- IT literate
**Company Benefits**
- 23 days annual leave - rising to 28 with length of service.
- BUPA medical insurance
- BUPA Cashplan
- Employee Assistance Programme
- Employee discount scheme
- 4 x life insurance
- Pension - 4% Contributions
- Bonus scheme
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