Junior Customer Service Assistant

1 week ago


Manchester, United Kingdom EVER GREENS SERVICES LIMITED Full time

**Role Overview**:
As a Junior Customer Service Assistant, you’ll be the face of our clients during marketing campaigns, ensuring every customer has a positive and professional experience. This entry-level position is ideal for someone looking to develop customer-facing skills and grow within the marketing industry.

**Key Responsibilities**:

- Greet and interact with customers during live campaigns and promotional events
- Provide accurate information about products and services
- Assist in handling customer enquiries and resolving minor concerns on the spot
- Maintain a high standard of professionalism and brand representation
- Support the marketing and events team in campaign execution
- Gather customer feedback and assist in data collection
- Contribute to team goals and performance targets

**What We’re Looking For**:

- Excellent verbal communication and interpersonal skills
- A friendly, confident, and approachable personality
- Ability to remain calm and positive in a fast-paced environment
- Willingness to learn and take on new challenges
- Previous experience in customer service or retail is a bonus, but not required
- An interest in marketing and customer experience

**What We Offer**:

- Full training with ongoing support and development
- Opportunities for career progression in customer service or marketing
- A supportive, sociable, and high-energy work environment
- Weekly bonuses and team incentives
- Exposure to exciting brands and marketing campaigns

**How to Apply**:
If you're a people person looking to gain valuable experience in a growing marketing company, we'd love to hear from you. Please send your CV and a short cover letter telling us why you're interested in this role.

Pay: From £30,000.00 per year

Additional pay:

- Bonus scheme
- Yearly bonus

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work authorisation:

- United Kingdom (required)

**Location**:

- Manchester M2 (required)

Work Location: In person

Application deadline: 15/06/2025
Expected start date: 16/06/2025



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