Junior Customer Service Brand Assistant
23 hours ago
About the Role:
We are seeking a proactive Junior Customer Service Brand Assistant to join our marketing team. This entry-level position is ideal for someone who enjoys engaging with people, supporting brand campaigns, and gaining hands-on experience across customer service, events, and brand promotion. You'll play a key part in representing brands, assisting customers, and supporting the delivery of marketing activities.
Key Responsibilities:
- Represent brands at events, pop-ups, and promotional activities
- Provide friendly, helpful customer service and answer customer questions
- Support the execution of marketing and brand awareness campaigns
- Assist in creating basic marketing content such as social media posts and promotional assets
- Help set up displays, event stands, and brand activation areas
- Collect customer feedback and contribute to basic market research
- Monitor campaign performance and help prepare simple reports
- Provide operational and administrative support to ensure smooth day-to-day delivery
What We're Looking For:
- Positive, approachable, and professional attitude
- Strong communication and interpersonal skills
- Confidence interacting with customers in busy environments
- Willingness to learn, adapt, and take on new responsibilities
- Reliable, punctual, and self-motivated
- No previous experience required, full training provided
Benefits:
- Full training and ongoing development
- Clear progression opportunities into senior marketing, customer service, or leadership roles
- Supportive and collaborative team culture
- Exposure to diverse brand campaigns, events, and customer-facing activities
We're excited to welcome someone who is ready to grow, learn, and make a meaningful contribution to our customer service and brand engagement efforts.
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Work Location: In person
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