Junior Customer Service Brand Assistant

23 hours ago


Manchester M WQ, United Kingdom RISE NETWORK GROUP LTD Full time

About the Role:

We are seeking a proactive Junior Customer Service Brand Assistant to join our marketing team. This entry-level position is ideal for someone who enjoys engaging with people, supporting brand campaigns, and gaining hands-on experience across customer service, events, and brand promotion. You'll play a key part in representing brands, assisting customers, and supporting the delivery of marketing activities.

Key Responsibilities:

  • Represent brands at events, pop-ups, and promotional activities
  • Provide friendly, helpful customer service and answer customer questions
  • Support the execution of marketing and brand awareness campaigns
  • Assist in creating basic marketing content such as social media posts and promotional assets
  • Help set up displays, event stands, and brand activation areas
  • Collect customer feedback and contribute to basic market research
  • Monitor campaign performance and help prepare simple reports
  • Provide operational and administrative support to ensure smooth day-to-day delivery

What We're Looking For:

  • Positive, approachable, and professional attitude
  • Strong communication and interpersonal skills
  • Confidence interacting with customers in busy environments
  • Willingness to learn, adapt, and take on new responsibilities
  • Reliable, punctual, and self-motivated
  • No previous experience required, full training provided

Benefits:

  • Full training and ongoing development
  • Clear progression opportunities into senior marketing, customer service, or leadership roles
  • Supportive and collaborative team culture
  • Exposure to diverse brand campaigns, events, and customer-facing activities

We're excited to welcome someone who is ready to grow, learn, and make a meaningful contribution to our customer service and brand engagement efforts.

Job Type: Full-time

Pay: From £30,000.00 per year

Benefits:

  • Additional leave
  • Bereavement leave
  • Company events
  • Employee mentoring programme
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Free parking
  • On-site parking
  • Sabbatical
  • Sick pay

Work Location: In person



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