Colleague Experience Advisor

An exciting opportunity has arisen for a Colleague Experience Advisor within the Colleague Experience and Social Impact Team at NHS Business Services Authority.
Our reputation as a partner of choice to the NHS is possible because of the amazing individuals and teams making up our organisation. At the NHSBSA we know our people are our greatest asset which is why we place people at the heart of everything we do. We have introduced a range of programmes to enhance colleague wellbeing in the workplace and to create an environment where everyone can flourish.
We are looking for someone who is passionate about diversity and inclusion, creating meaningful long-lasting change, who can bring skills, experience and knowledge to support this work and our colleagues. You’ll understand the challenges and barriers faced and take an empathetic approach to providing support, problem solving and developing initiatives to achieve our aspirations.
Please note there is a minimum requirement to travel to our Newcastle offices of once per week and some other travel may be needed as part of this role.
What do we offer?
27 days leave (increasing with length of service) plus 8 bank holidays
Flexible working (we are happy to discuss options such as compressed hours)
Flexi time
Hybrid working model (we are currently working largely remotely)
Career development
Active wellbeing & inclusion networks
Excellent pension
NHS Car lease scheme
Access to a wide range of benefits & high street discounts
The post holder will support the development and implementation of our programmes of work, advising on all matters relating to diversity and inclusion across the organisation.
The role will be based in the Colleague Experience and Social Impact Team, in the People and Corporate Services directorate and will work with colleagues in the wider People Team to develop a culture where diversity and inclusion are embedded in the organisation. The post holder will support the NHSBSA’s approach to diversity and inclusion, which will include working collaboratively with managers and colleagues on relevant policies, systems, processes, and programmes of work to enable the delivery of our aims and objectives. Ensuring compliance with legislative and mandatory requirements and supporting a proactive culture which champions wellbeing, diversity and inclusion and ensuring the NHSBSA has a positive impact for all, in line with the wider business strategy is key.
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.
Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.
As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.
In this role, you are accountable for
1. Supporting the Inclusion, Accessibility and Social Impact Lead and the Wellbeing, Safeguarding and Social Impact Lead in the delivery of relevant strategies, across all aspects of inclusion
2. Monitoring and evaluating diversity and inclusion programmes in support of the wider business strategy and corporate objectives
3. Ensuring compliance with all statutory and mandatory requirements for diversity and inclusion generally.
4. Supporting the NHSBSA’s participation in and submissions for a range of annual performance benchmarking standards including the NHS Workforce Disability Equality Standard and Race Equality Standard, Disability Confident and the Employers Network for Equality and Inclusion (ENEI) TIDE amongst others, and supporting the delivery of relevant action plans to maintain and improve upon the outcomes
5. Providing specialist advice and guidance to managers and colleagues across the organisation on all aspects of diversity and inclusion, signposting and escalating urgent/complex queries requiring specialist advice where required.
6. Supporting the creation and roll out of diversity and inclusion delivery plans; analysis of workforce data and use of external benchmarking to inform our work
7. Supporting the Colleague Networks including jointly chairing some of the networks and working closely with the various Network Co-Chairs to co-ordinate activity across the networks and overseeing their annual programmes of