Clinical Coordinator

The post holder will be a senior member of the team in the capacity of Clinical Coordinator and will provide support and advice alongside effective leadership to a specified clinical team. This will be demonstrated by ensuring the provision of high quality safe and effective care. In addition, the post holder will provide direct clinical nursing care and leadership in the absence of the Ward Matron

Provides leadership and direction to the nursing team to assure all staff fulfill their roles effectively. Actively participates in appraisal, training, facilitation, professional development planning and clinical supervision to support growth and development of team and self-ensuring the delivery of a high standard of care. To actively engage in all aspects of clinical governance, participate in audits, research and change projects to improve quality and operational service. Resolve conflict using a range of problem solving styles. Provide senior nursing leadership in the absence of the Ward Matron. Improve practice and policies by means of audit standards within the department. Organise, co-ordinate and monitor all educational and staff development activities and meetings in collaboration with the Ward Matron and other team members. Demonstration of regular formal evaluation of the team and being able to make changes were appropriate to improve quality. Monitor patient and family satisfaction.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

Assist in the development of guidelines and protocols identifying specific structure with research and evidence based rationale. Influence the development of new services and quality improvement programmes delivering a patient centered style of practice that promotes and reflects the values of the Trust. Independently deliver patient care to a defined group of patients from multicultural backgrounds and spanning all age ranges. Adhere to The Code (NMC 2008) maintaining patient confidentiality at all times. participate in the department’s recruitment and retention in conjunction with the Matron. Pursues both formal and informal concerns raised by patients and their families and ensures these are resolved efficiently and effectively. Ensures Nursing Staff have adequate support to enable them to focus on their core responsibilities of patient care.

Control of Infection

Be aware of, and comply with, all Trust infection prevention and control policies, to include hand hygiene, personal hygiene, environmental and food hygiene. To undertake annual training/updates in infection prevention and control.

To be accountable for implementation of The Health Act 2006 Code of Practice for the Prevention and Control of Healthcare Associated Infection within own department/area of responsibility.

Prepare for and undertake the protective interventions that he/she is responsible for in a manner that is consistent with evidence based practice and maintaining patient safety.

Communication and Working Relationships

To secure and assure the highest standards of clinical care by providing leadership to the professional and direct care staff within departments for which the post holder is accountable.

To ensure the professional development of staff including education and training of pre and post registered staff within the wards for which the post holder is accountable.

Establish and maintain communication with individuals and groups about difficult or complex matters overcoming any differences in communication between the people involved.

The most challenging part of the job

To lead and develop a continually changing service, ensuring the provision of a quality focused seamless service for patients whilst ensuring a safe and secure working environment for staff.