Total Property Management Administrator

1 week ago

Blackburn, United Kingdom DBE Services Ltd Full time

**A great opportunity to work as part of a friendly supportive team with a great atmosphere and work life balance.**

**Who we are looking for**:
DBE Services supports over 400 schools with capital, planned maintenance and reactive work. We have a small dedicated team who handle requests from schools for repair work and quotes. You don’t need any building knowledge although you will over time inevitable acquire some.

It is important that you have a good telephone manner and are accurate and efficient at processing and recording data.

Record keeping is at the heart of our management systems so you will need to have a good command of written English and efficient computer keyboard skills.

You will need be familiar with Word and Excel. Training will be given on our property management system.

This is a full-time post but would consider making two part time appointments or full-time term time only.

**Main tasks**:
Provide an efficient service to schools and contractors for requests for reactive work and related quotes.

Receive requests for work via telephone and electronically, and work with colleagues to action these requests.

Liaise with contractors to place requests for call outs, quote requests and quote acceptances.

Work closely with colleagues, schools and contractors to ensure quote and job requests are actioned quickly, checked and provided to schools.

Check quotes received are detailed and sent on efficiently to schools.

Identify, investigate, and resolve any issues relating to the work of contractors or their relationship with schools and DBE Services.

Ensure that everything is logged on to the property management data base, and ensure all entries are kept up to date with any updates received.

Work with colleagues to ensure that contractor invoices are efficiently passed on to schools and recorded on our systems.

Chase schools when invoices remain outstanding.

Liaise with colleagues managing servicing and capital work to ensure that an integrated approach is delivered to schools.

Ensure all colleagues working on reactive work are able to access relevant information regarding the TPM provision in order to answer queries from schools about all aspects of the TPM provision.

Liaise with colleagues over the provision and performance of contractors.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £19,000.00-£21,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Blackburn, BB1 2QE: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Administrative: 2 years (preferred)

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