Membership Assistant
3 days ago
**Membership Assistant
- Bamford Wellness Club**
With the exciting expansion of Bamford in the Cotswolds, a beautiful private members club will be opening early next year at the Daylesford Farm, and we are seeking an enthusiastic **Membership Assistant** to join the team.
**Full time contract, based on 40 hours per week, £26,000 - £30,000 per annum.**
**RESPONSIBILITIES**
Working alongside the Membership Manager Manager on the Club opening plans, the pivotal responsibility of the **Membership Assistant** is to support day-to-day member recruitment and retention.
- Maintain a constant presence in the Club, ensuring an outstanding member experience is always delivered.
- Welcoming all new members where possible and to provide support to potential and current members
- Member inductions with new and prospective members
- To be an ambassador of The Club and be knowledgeable of all services and facilities, ensuring the Membership Assistant and Front of House are fully trained.
- Responsible for generating leads, touring prospective members, and closing sales.
- Have the ability and confidence to build rapport and lasting relationships with prospective and current members in order to build a strong referral base and retain members.
- Support in the planning and hosting of Club events and workshops for lead generation
- Promote other wellbeing services in collaboration with the Bamford Wellness Spa (massage, meditation, Pilates, and yoga).
- To drive and maintain systems/membership database for dealing with initial sales enquiries and/or member visits.
- Administration of membership paperwork and to ensure that it is processed accordingly.
- Gather member feedback and collate feedback report on a daily basis.
**About us**
Set in 3500 acres of beautiful Cotswold’s countryside, The Club will be devoted to our members for their pure fitness and restoration and to receive an exceptional wellness experience through enhanced physical analysis and a tailored approach.
The 360-degree offering will ensure our members leave with a sense of improved well-being.
Our Personal trainers have expertise in all areas of fitness with a group exercise programme that can deliver a HIIT class to meditation. We strive to ensure all aspects of wellness and fitness are covered. With the best equipment and expert instructors, The Club includes state of the art gym, steam, sauna, plunge pool, club space cryotherapy chamber and a beautiful 25 metre lap swimming pool.
Members will be joining the best and most health focussed private club in the county and a place to be part of the Bamford wellness community.
Not only a magnificent place for our members but a truly amazing place to work.
We provide all our employees with in-depth training and knowledge to help provide our guests with outstanding customer service and a unique experience.
**We Offer**
- 28 days holiday (incl. bank holiday)
- 30% Bamford & Daylesford discount
- 60% off Bamford skincare products
- 50% staff lunch discount (at local Daylesford store)
- Complimentary treatment every year
- 2 complimentary in studio classes every month
- Complimentary online classes
- Long Service Awards for 1,5,10,15 & 20 years
- Quarterly Employee Recognition Awards
- Refer a friend scheme up to £1000
- Stakeholder pension scheme
- Organic veg boxes - seasonal
- Subsidised private medical insurance
- Health and Wellbeing Support & Benefits
- Company events
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