Office Administrator

**The Growth Company’s (GC**) Employment team have an exciting new opportunity for Restart Advisor to delivery of a range of guidance and training services for unemployed people, contribute to individuals’ progression into employment, training, and education. Within the Restart Scheme, you will be part of a government initiative that provides personalised support for up to 18 months to help people find a job in their local area and help overcome any challenges that might be standing in the way of employment.

We help to make a lasting difference to the lives of people throughout the North of England and beyond, by supporting individuals to gain meaningful employment.

Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health, and debt.

**Key Responsibilities**:

- Work as part of a team to co-ordinate and deliver advice, guidance and training interventions that meet the needs of unemployed individuals; operate referral and liaison procedures with other agencies as required (i.e. JCP, local referral partners, colleges, employers, training providers and recruitment agencies) to support peoples’ achievement of skills (including certification) and progression to employment, training, and education.
- Establish and deliver both one to one and group activities as part of customer interventions including initial assessments, inductions, job search sessions, failed to attend sessions with customers.
- Deliver one to one intervention at induction and assessment and subsequent follow up appointments by one to one or group sessions always ensuring.
- Create/ensure each customer has an up-to-date CV.
- Refer to internal and external agencies to progress the customer.
- Deliver further interventions with customer as required, assisting customers to decide on options for meeting their needs and provide support for customers in planning.
- Participate in other activities that support the work of the team and Growth Company, such as tender/bid writing, development of new products/services.

**About you**:

- Administration, strong accuracy, numeracy and literacy, strong integrity.
- Ability to network and promote the organisation.
- Time management and strong organisation skills.
- Warm, pleasant demeanour.
- Good rapport building skills and a good negotiator.
- Professional and articulate.
- Flexible and adaptable.
- Self-motivation and self-confidence.

**Skills Required**:

- Flexible approach to work including willingness to travel, with occasional unsociable hours.
- Experience working to targets.
- Beneficial to have previous experience working within sales, customer service, welfare to work industry.
- Excellent knowledge of the local labour market, methods of recruitment and awareness of growth industries.
- Good knowledge of welfare to work and the customer base.
- Good knowledge of training, education, and employment opportunities.
- Ability to work to Key performance indicators and challenging targets.

GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.

All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.

**Job Types**: Full-time, Permanent

Pay: Up to £23,170.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Sick pay

Schedule:

- 8 hour shift

Work Location: In person

Reference ID: 4152