People Business Partner

Here at Ruby Energy, we continue our exciting growth in 2025 with a new vacancy for a strategic and forward-thinking People Business Partner to join our dynamic people team, based at our offices in Fleetwood.

The People Business Partner will work closely with senior leaders and business managers to provide strategic support and guidance on people related matters, helping to align people strategies with overall business goals.

You will ensure appropriate people solutions are provided in a timely manner within the overall strategic and operational context, serving as a key advisor on employee relations, performance management, organisational development, and change initiatives.

**Who are we?**

At Ruby Energy, we are more than just energy suppliers; we are champions of your progress, specifically tailored to empower SMEs. Our foundation is built on providing bespoke energy solutions that blend innovation with adaptability, ensuring that your business’s unique energy needs are met with precision.

**Our Journey**

Launched in 2002, we’re experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence.

**The Ruby Way**

Ruby’s values are at the heart of everything we do:

- Collaborative:_ We ensure your voice is heard. We listen to our customers and strive to deliver strong, responsive customer service.
- Human:_ We give a personal touch and support to our customers and each other, treating everyone with respect and understanding
- Committed:_ We use innovative solutions to improve our services and always stick to our word.

We pride ourselves on delivering consistently high levels of customer service and innovative products to organisations across all industries. Our vision is to become the best independent commercial energy supplier in the country. We aim to provide contracts that are straightforward, competitive, and most importantly, tailored to your business needs.

**Investing in the Ruby Community**

We are committed to fairness, transparency, honesty, and professionalism. By heavily investing in our people, processes, and systems, we continuously improve our customer engagement and service offerings.

**Main Responsibilities (but not limited to)**:

- To provide a pro-active HR service which provides managers and staff with clear, professional expertise and advice which supports the achievement of the organisation’s objectives and embraces best practice, regulatory compliance and legislative requirements.
- Analyse trends and metrics and reporting KPI’s and data effectively.
- Manage and resolving complex employee relations issues and grievances, eliminating risk to the business.
- Contributing to the development and implementation of people strategies and policies to ensure that they reflect employment law and are aligned with the organisational values, culture and objectives.
- Partnering with key stakeholders to ensure that all projects and initiatives are appropriately communicated and implemented in a timely fashion.
- Contributing to a positive employee relations culture, respecting formal and informal channels of communication with recognised trade union representatives, whilst also developing new models for communicating and engaging with staff.
- Ensure the absence is managed effectively within the group; monitoring, tracking and carrying out sickness reviews to support management processes.
- Analysing current data to explain trends (future and past), to find root causes and developing short, medium
- and long-term plans/solutions.
- Ensure that people systems and administrative processes are efficient, effective and responsive to the company needs, reviewing practices and the use of technology where necessary.

**Requirements to be considered**:

- Excellent working knowledge of the key HR areas, with particular emphasis on employee relations, performance management, absence management.
- Excellent, well-developed interpersonal skills and ability to communicate effectively both verbally and in writing.
- Ability to prioritise workload and work on own initiative as well as being able to work seamlessly within a team.
- Ability to manage workload in a fast-paced environment.

**Qualifications and Experience Requirements**:

- Professional HR certification (e.g. CIPD Level 5 / working towards Level 7).
- Strong knowledge of employment laws and HR best practices.
- Proficient in HR software and Microsoft Office Suite.
- 5 GCSE’s at Grade 4/5 or equivalent, including English and Maths.

**Benefits**:

- Assistance towards future qualifications.
- Working hours - Monday to Friday.
- Buy & Sell Annual Leave Scheme.
- Employee Assistance Programme (EAP).
- 24 hour Legal Helpline Access.
- Access to Employee Health Scheme.
- Career development.
- Employee Recognition Incentives.
- Company events.
- Monthl