Internal Sales
6 days ago
**Role**:Internal Sales
**Location**: Bristol
**Sector**:Building Materials / Plumbing & Heating
**Package**:£25,000 - £30,000 + Bonus
With a network of branches our client is a national distributor of building products / plumbing & heating supplies.
Due to growth their Bristol branch is looking to recruit an enthusiastic and experienced Internal Sales person to join their busy sales office.
**Key Attributes**:
- Previous experience within an Internal Sales role within the construction supply / building materials sector e.g. builders merchants or distributor
- Customer focused
- Good communication and negotiation
- Results focused
- Relationship builder
- Detail conscious
- Personable
- Business focused
**Key Responsibilities**:
- To follow up and file quotations issued to check competitiveness and to secure sales
- To provide feedback on pricing levels to Managers
- To maintain content and accuracy of sales daybook
- To assist with project tracking of potential business
- To answer all internal sales enquiries, advising product availability, delivery dates, transport schedules and product lead-times promptly and accurately
- To deal with customer complaints in a fair and reasonable manner to resolve problems quickly and satisfactorily for all parties concerned
- To respond to telephone sales enquiries, pricing in accordance with current guidelines, to maximize their profitable conversion to orders
- To receive, examine, and link confirmation orders, advising any amendments necessary to originals
- To check and confirm dates and content of direct deliveries as they fall due
- To pass checked and confirmed direct deliveries daily to invoicing
- To liaise with suppliers on schedules for incoming goods for specific orders
- To liaise with the Transport Manager to advise customers of any alterations to delivery schedules
- To keep own price lists current and updated
- To assist in maintaining current and updated price lists and manufacturer literature at the branch
- To assist with periodic stock takes where required.
**Key Skills**:
- Customer service experience
- Numerate
- Literate
- IT proficient (MS office)
- Strong sales experience
**Package**:
- Starting basic of £26,000 - £30,000 dependent upon experience
- Company bonus scheme
- Company pension contributions & life assurance plan
- Generous holiday entitlement plus Bank Holidays
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