Visiting Development Manager

2 weeks ago

Ipswich, United Kingdom FirstPort Full time

**Job Role**:Visiting Development Manager (Ref 7532)

**Location**: Ipswich, Suffolk

**Salary**: £11,118.84 per annum plus benefits

**Job Sector**:Freemont Retirement - A FirstPort Company

**Hours**: Monday to Friday 9am-1pm (20 hours per week)

As Visiting Development Manager you will be:

- Providing an efficient and professional service to our residents by ensuring the development is a safe and comfortable environment for them to enjoy.
- Delivering a high standard of customer service to our residents by following company procedures and industry best practice at all times
- Maintaining high standards of health & Safety throughout the development

The Retirement Development Manager reports to the Property Manager.

**Main Responsibilities**
- Maintain a high level of availability to residents, and ensure that daily checks of resident welfare are undertaken.Provide a responsive approach being friendly and approachable at all times
- In the event of an emergency, contact the appropriate persons and informing next of kin.
- Build and maintain links with local authorities; doctors, social workers, health authority, etc. which may assist residents.
- Work closely with residents associations, where applicable, to ensure needs are met as far as practical in liaison with the Property Manager and Head Office.
- Encourage the setting up and participation of a Social Committee and help residents arrange events as and when requested.
- Escort prospective purchasers to view properties, providing them with information on how the development operates and information concerning Freemont Property Managers Limited.Where appropriate report to the Property Manager any doubts on the suitabilityof any prospective resident.
- Ensure all equipment and services are maintained to a high standard and regular services and maintenance are undertaken and complete and maintain associated records.
- Liaise with local contractors to ensure works are completed to a high standard while obtaining the best value for money for our residents
- Carry out a wide variety of administrative tasks, including a daily diary of events on the development and ensure notice boards and communication to residents is kept up to date.
- Undertake additional training and development to increase your personal skills in managing a development.

**What you'll be responsible for**
- Health and Safety - ensure Health & Safety records and checks are being adhered to in a timely manner
- Development Budgets - you will have a good understanding of the budget for your developments and be able to answer queries from residents
- Maintenance - Placing works orders with local contractors

**About You**

You will have experience of working within a customer service environment and have a passion for providing an exceptional level of customer service at all times, ideally within a residential environment.You will have good knowledge or experience of Healt

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