Administration Assistant

**Administration Assistant**

(Job Number: RIC03KE)

**Administration Assistant**

**Richmond Villages**

**Richmond Bede Retirement Village, Hospital Ln, Goodyers End, Coventry, Bedworth CV12 0PB**

Providing more than just retirement living, Richmond Villages offer an aspirational lifestyle to our residents and our first-class accommodation requires a first-class service. As the Administration Assistant at Richmond Bede, you’ll provide comprehensive administrative support to the Care Home and Head of Care, including coordination of the care home daily diary, ensuring a professional and efficient service is provided at all times.

**Working hours and salary**

**£10.10ph Plus Excellent Benefits**

**_Full time/part time available._**

**_Flexible working opportunities: From term time only, to set days/hours per week - we can offer a range of shift patterns that best fit around your lifestyle. Just let us know what hours you want, and we’ll work with you to make sure you get the shift patterns that you’re looking for._**

**What your typical day involves**- Entering incidents, accidents, complaints and compliments on the Datix system.-
- Ordering relevant supplies, maintaining an accurate inventory of all medical equipment and ensuring adequate stock levels at all times, including stationary, paperwork forms and all relevant documentation.-
- Updating and maintaining all relevant systems and electronic files, including the rota for payroll and agency staff hours.-
- Following Head of Care or Village Manager approval, you’ll process the booking of agency workers, ensuring accurate information on all workers is obtained.Assisting with telephone handling, including taking enquiries from residents, staff and visitors, acting as a receptionist to the Care Home as required.-
- Supporting residents with external medical/health appointments, ensuring transport is booked where required.-
- Dealing with residents’ post, ensuring the correct authorisation is obtained.**Who we’re looking for**
- You hold a minimum of 5 GCSEs (or equivalent) at Grade C or above (including English and Maths) and a Level 3 NVQ in Business Administration and experience of working within a care home environment would be advantageous. With previous experience in an office environment, you’re confident using Microsoft Office, specifically Word and Excel. Friendly and professional, both face to face and over the phone, you’re organised and able to work well within a team. With a dedicated and efficient work ethic, you thrive in a busy environment and are able to handle a varied workload.

**What we’ll offer you in return**- Comprehensive induction, on-going training and development, access to internal apprenticeship schemes-
- Your DBS Check (£44) paid for-
- Access to Wagestream - an app-based service that offers you the choice to be in control of when you access your earnings*-
- NEST workplace pension, life assurance & bereavement support-
- 28 days annual leave (inclusive of statutory bank holidays)-
- Hot meal provided on a 12-hour shift-
- Refer a friend bonus scheme-
- Uniform provided-
- Health & wellbeing tools; including Be Me App, Healthy Minds, Gym Pass & discounted health assessments-
- Shopping Discounts (via Xexec)-
- Free flu vaccine- Only available to permanent employees where HealthRoster is used.

**Who we are**
- As a retirement location, Warwickshire has much to offer. The county is steeped in history and has a wide range of amenities and places of interest to visit. Within easy striking distance of Richmond Bede Village is the town Warwick and its famous medieval Castle and beautiful Royal Leamington Spa. Here you'll find street after street of stunning Regency architecture. You'll also discover that both towns have a great reputation for shopping and eating out.
- For over 20 years Richmond have been at the forefront of luxury retirement living. We're proud that we attract the best people and even prouder of how long they stay with us. Having won numerous awards for architecture, landscaping and care, we are now the benchmark for retirement villages in the UK. A totally fresh concept in retirement living, we ensure our residents retain as much independence and choice as possible while helping retain their 'zest for life'.
- Richmond Villages is part of Bupa. Bupa is committed to ensuring that every applicant is assessed for employment, promotion and development solely based on personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age._
- Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people liv