Private Patient Front of House Officer

3 days ago


London, United Kingdom Barts Health NHS Trust Full time

We require a Private Patient Front of House Officer to join a developing private patient team in Barts Health.

The post was recently created within Barts Health NHS Trust with the objective to help grow the Trusts private patient business beyond the existing successful level of private patient business at St Bartholomew’s Hospital.

The Government has announced that the legal requirement for all NHS workers in England, to be double vaccinated,is currently under legislative review.

We do however encourage those in roles that have face to face contact with patients to be double vaccinated against COVID-19 (unless they are medically exempt), and are continuing to support the vaccination uptake for all staff as this remains the best line of defence.

The Private Patient Front of House Officer will be responsible for ensuring hospitality services are attended to and of the highest standards. They will provide administrative support and coordinate all activity related to the treatment of private patients, ensuring patient and customer focus is paramount. This will include “a meet and greet” function when patients arrive at the hospital for treatment and continued personal contact with the patient as and when required.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which ourWeCarevalues and behaviours are visible to all and guide us in how we work together.

We strive to live by ourWeCarevalues and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.



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