Collections and Recoveries Specialist

6 days ago

Stoke Poges, United Kingdom Siemens Full time

You will work within our Collections & Legal Recoveries team managing the end-to-end handling of our high-risk cases with early engagement being the key to a successful outcome. You should be able to demonstrate strong collections and negotiation skills, to resolve complex matters and obtain the best outcome for both SFS and the customer. You will build strong cross-functional relationships. You must be self-motivated with excellent organisational skills with attention to detail.

**What will I be responsible for?**
- Minimise arrears through pursuing customers for overdue payments, attending customer meetings and taking the appropriate action where necessary which may include recovery of our assets, issuing litigation proceedings and enforcement action.
- Collaborate with key departments including Asset Management, Risk and Sales to agree the appropriate exit strategies to resolve default cases.
- Maximise recoveries on default and insolvency cases by working promptly to establish if there are any potential buyers for the company or our equipment.
- Manage high value cases (exposure €500k) ensuring we agree suitable exit strategies and calculate appropriate provisions. You will be responsible for documenting in detail our position whilst working closely with our HQ Team in Munich to ensure they meet our global guideline requirements.
- Identify early warning signs on our portfolio including payment issues, negative press, profit warnings etc. and escalate / share information with wider business.
- Resolve complex queries by working closely with internal departments and our introducers.
- Support less experienced team members through knowledge sharing and delivering training.
- Provide support to our fraud experts through investigations into suspicious transactions.
- Support management team with monthly reporting ensuring accurate records are maintained.
- Adhere to the Collections, Compliance, FCA and all relevant guidelines to ensure all collections related activity is within specified compliance requirements.

**You'll be a great fit with**:

- Previous experience within a Collections and Recoveries role is essential for this opportunity
- Experience in managing high volumes of cases efficiently and effectively
- Sound knowledge of asset finance products, structures and documentation
- Excellent communication and written skills with ability to build cross functional relationships
- Excellent negotiation and conflict resolution skills
- Good knowledge and understanding of UK Insolvency and consumer credit laws
- Ability to work well within structured processes and using your own initiative to find solutions
- Excellent organisation skills with good attention to detail

**What you'll get in return**:
Our compensation package includes a competitive salary, quarterly bonus, 26 days holiday, private healthcare, generous pension and other additional benefits We celebrate that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor our benefits package to suit you.

Li-VP1

**Organization**: Siemens Financial Services

**Company**: Siemens Financial Services Ltd.

**Experience Level**: not defined

**Full / Part time**: Full-time

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