Collector

We are Siemens Financial Services (SFS), providing tailored financial solutions to drive business models of the future.

Automation, electrification and digitalisation are rapidly changing the way we do business '“ and the way we live. Our people at SFS help support investments in related technology by offering project finance, equipment and leasing solutions, structured finance, capital loans and advisory services.

The role is based from our Stoke Poges office (near Slough), however we offer a flexible working policy, with a combination of office and home working to suit your requirements.Â

**What will you deliver?**
- Maximise recoveries on insolvency cases by working quickly to establish if there are any potential buyers for the insolvent company or our equipment (and in cases where there aren't, fast tracking the agreement for termination and uplift of our equipment).
- Resolve customer complaints by involving Siemens Financial Services introducers and internal Siemens Financial Services Sales team members where appropriate.

**What part will I play?**
- Maximise recoveries on insolvency cases by working quickly to establish if there are any potential buyers for the insolvent company or our equipment (and in cases where there aren't, fast tracking the agreement for termination and uplift of our equipment).
- Resolve customer complaints by involving Siemens Financial Services introducers and internal Siemens Financial Services Sales team members where appropriate.Â
- Ensure the customer maintains their rentals whilst we assist them.
- Adhere to the Collections guidelines in order to ensure all collections related activity is within specified compliance requirements.
- Escalate any potential issues on agreements whereby the customer holds a high exposure with Siemens Financial Services.
- Meet all KPI and targets set.

**What skills and experience will you bring to the role?**
- Excellent communication skills and a positive and team orientated attitude,Â
- Able to work well within structured processes with the ability to manage high volumes of cases efficiently and effectively.
- Good knowledge and understanding of UK Insolvency and consumer credit laws is preferred
- Good negotiation and conflict resolution skills
- Previous experience within collections is essential for this opportunity.
- Ideally you will have knowledge of contracts and consumer credit as well as experience of Banking, Leasing or Finance Agreements.

Li-VP1

**Organization**: Controlling and Finance

**Company**: Siemens Financial Services Ltd.

**Experience Level**: not defined

**Job Type**: Full-time