Operations Coordinator
2 weeks ago
**At SMS environmental, we focus on competence and innovation, we therefore look for the best and most diverse talent of today and tomorrow.**
**SMS Environmental has an opportunity for an enthusiastic and organised Operations Coordinator to join our expanding Service Delivery department, handling the booking of Pre-planned Maintenance work using our in-house system, Opuz. You will be working as part of a small and friendly team based in our Head Office located in the Harwell Science and Innovation Campus, near Didcot, Oxfordshire. This is an office-based role.**
This is a key role that needs an organised and meticulous approach. The ideal applicant will come from a customer service environment and have excellent communication skills.
**About SMS Environmental**
SMS Environmental is a respected provider of Legionella Water Testing and treatment services to a range of clients across the country. This is compliance driven and all work must be completed on time and recorded accurately.
**Our Operations Coordinators are responsible for**:
- Co-ordinating the booking of Engineer visits to client premises
- Contacting all sites to advise and confirm attendance date
- Raising jobs on our in house work scheduling system
- Using Gmail calendars to advise of their work in advance
- Handling ad-hoc queries from clients and staff
- Assisting colleagues to cover absences
- Keeping in house systems up-to-date with work completed.
**There are some key skills we feel will be needed to succeed in this role**:
- Good organisational and time management skills
- Previous experience in a planning or scheduling environment within a service industry
- Friendly and efficient communication skills both written and, on the telephone
- Computer literacy and accurate data entry
- Good geographical knowledge an advantage to assist in planning routes for engineer visits an advantage
- Good team player with a can-do attitude
**Company Benefits**:
- Competitive salary
- 30 days holiday including bank holidays
- Company Sick Pay
- Enhanced Lead Parent and Supporting Parent Leave
- Auto enrolment Pension scheme
- Free car parking
- Hours - 8 hour working day with 30 minutes for lunch.
- Employee Assistance Plan
- Extra bonus holiday for birthday on completion of 2 years service
**Job Types**: Full-time, Permanent
**Salary**: Up to £25,000.00 per year
**Benefits**:
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- On-site parking
- Referral programme
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
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