Operations / Customer Service Coordinator

3 hours ago


Harwell, United Kingdom SMS Environmental Full time

**At SMS environmental, we focus on competence and innovation, we therefore look for the best and most diverse talent of today and tomorrow.**

SMS Environmental has an opportunity for an enthusiastic and organised Operations Coordinator to join our expanding Service Delivery department, handling the booking of Pre-planned Maintenance work using our in-house system, Opuz. You will be working as part of a small and friendly team based in our HQ, Harwell office. This is an full time office-based role, with typical hours 8am - 4pm Monday to Friday.

This is a key role that needs an organised and meticulous approach. The ideal applicant will come from a customer service environment and have excellent communication skills.

**About SMS Environmental**
SMS Environmental is a respected provider of Legionella Water Testing and treatment services to a range of clients across the country. This is compliance driven and all work must be completed on time and recorded accurately.

**Your role and responsibilities**:

- Co-ordinating the booking of Risk Engineers teams visits to client premises
- Contacting all sites to advise and confirm attendance date
- Raising jobs on our in house work scheduling system
- Using Gmail calendars to advise of their work in advance
- Handling ad-hoc queries from clients and staff
- Assisting colleagues to cover absences
- Keeping in house systems up-to-date with work completed
- First point of contact for Risk Assessor team enquiries, attending meetings as required.
- Coordinate workload demand to meet organisational requirements.

**Requirements**:
**Your skills and experience**:

- Good organisational and time management skills
- Previous experience in a planning or scheduling environment within a service industry
- Friendly and efficient communication skills both written and, on the telephone
- Computer literacy and accurate data entry
- Good team player with a can-do attitude
- Good geographical knowledge of UK regions to ensure Risk Assessor visits are planned effectively desirable

**Job Types: Full-time, Permanent**

**Location: Our HQ in the Harwell Science & Innovation Centre, near Didcot, South Oxfordshire**

**Salary: £20,000.00-£22,500.00 per year**
- Working Hours 8am - 4pm, with 30 minute lunch break
- Monday to Friday

**Benefits**
- Competitive salary
- 30 days holiday including bank holidays
- Company Sick Pay
- Enhanced Lead Parent and Supporting Parent Leave
- Auto enrolment Pension scheme
- Free car parking
- Hours - 8 hour working day with 30 minutes for lunch.
- Employee Assistance Plan
- Extra bonus holiday for birthday on completion of 2 years service



  • Harwell, United Kingdom SMS Environmental Ltd Full time

    **At SMS environmental, we focus on competence and innovation, we therefore look for the best and most diverse talent of today and tomorrow.** **SMS Environmental has an opportunity for an enthusiastic and organised Operations Coordinator to join our expanding Service Delivery department, handling the booking of Pre-planned Maintenance work using our...


  • Harwell, United Kingdom Archangel Imaging Full time

    We are looking for an aspiring IT and Operations professional to join our team in a fast-paced, forward-thinking, fulfilling tech startup environment. Working closely with our COO, operations and tech teams, you will focus on IT work as well as rotate in other areas to have a broad exposure of our business. This role is for you if you are naturally...


  • Harwell, United Kingdom HE Space Operations Full time

    **Key Tasks and Responsibilities** As part of the Project Controlling Team, you will have the following responsibilities: - Supporting identified manager(s), on all activities related to project and activities cost, high level schedule and risks as well as project management processes and administrative functions; - Discharging responsibilities in the...


  • Harwell, United Kingdom UK Health Security Agency Full time

    **Details**: **Reference number**: - 309153**Salary**: - £22,479 - £23,456- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Permanent**Type of role**: - Science**Working pattern**: - Flexible working, Part-time**Number of jobs available**: - 2Contents Location About...

  • Cmip-ipo Science

    4 days ago


    Harwell, United Kingdom HE Space Operations Full time

    **Key Tasks and Responsibilities**: As part of the CMIP-IPO director and the office, you will have the following responsibilities: - Providing scientific support to the CMIP international project office; - Taking the lead in communication and organisation matters, including; - To coordinate CMIP scientific communication and outreach including communicating...

  • Marketing Officer

    2 weeks ago


    Harwell, United Kingdom HE Space Operations Full time

    **Key Tasks and Responsibilities**: As part of the Telecommunications & Integrated Applications Division, you will have the following responsibilities: - Support the Marcom team in communication and marketing strategy; - Actively collaborate with the ESA Corporate Communication offices, ESA design teams, ESA legal office, etc.; - Be the brand guardian....

  • Office Coordinator

    2 weeks ago


    Harwell, United Kingdom Open Cosmos Full time

    **Working for Open Cosmos** Aim high, go beyond! At Open Cosmos we are solving the world’s biggest challenges from space, providing businesses, governments and researchers access to more readily available information than ever before - ready for the challenge? Then read on **Working in the People Team** The People team is at the heart of making sure all...


  • Harwell, Oxfordshire, United Kingdom ATG Europe Full time

    We are looking for multiple Ground Segment Integration Engineers to complete our consultants Workforce Management Service to support the European Space Agency (ESA) at their location in Harwell, United Kingdom . The purpose of this Support Service is to support ESA’s Earth Observation Science Ground Segment Framework to integrate new operational service...


  • Harwell, Oxfordshire, United Kingdom ATG Europe Full time £40,000 - £60,000 per year

    We are looking for multiple Ground Segment Integration Engineers to complete our consultants Workforce Management Service to support the European Space Agency (ESA) at their location in Harwell, United Kingdom . The purpose of this Support Service is to support ESA's Earth Observation Science Ground Segment Framework to integrate new operational service...


  • Harwell, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support/Field Service Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User...