Support Coordinator

Support Coordinator

Cheltenham

Permanent, Full Time (37.5 hpw)

Salary circa £23,000 pa, plus Brilliant Benefits including health cash plan

**Home. A place where you belong**

Looking for a job where you really belong? Where you can be, well you Bringing your uniqueness, brilliant skills and awesome experience to deliver amazing outcomes for our customers.

As our Lead Support Worker at our Young People ABS service, you’ll be supporting customers who have complex needs to develop independent living skills and achieve their hopes and aspirations.

We support young people and young parents aged 16 - 24 years, with a housing need. Our customers may recently have left care, been made homeless, or have recently become parents. Working across five properties in Cheltenham and Gloucester, you’ll be based at our largest in Cheltenham.

Close to local amenities, supermarkets and the town centre, the building comprises self-contained and shared flats, housing 14 customers, and we have parking too We’re also close to the Honeybourne Line which is great for a walk or cycle on your break

**What will your typical day as Lead Support Worker look like?**
- Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
- Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
- Carrying out risk assessments, support planning, goal setting and regular reviews.
- Cuppas, chats and catch ups. There’s no rushing from one customer to the next here Plenty of time to collaborate with colleagues too.
- The best bit Changing our customers lives for the better. Fancy going home each day knowing that you have done that

**What you’ll bring**
- Your passion to support our customers to live their best life, working collaboratively with an eye for detail.
- Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
- Experience of coordinating and assessing customer referrals.
- You’re a self-starter, remain calm under pressure and have a resilient approach.
- You’re comfortable using technology to create and update support plans, complete online learning and to connect with colleagues.
- **An Enhanced Disclosure Check under the Disclosure and Barring Service. If you don’t have one, great news we’ll pay for this.**:

- You’re willing to travel to support our customers in the community using public transport or your own vehicle if you have one. We’ll pay for your expenses.

If you have a Level 3 Diploma in Care or equivalent that’s fantastic, but if you don’t, no problem as we’ll pay and support you to achieve this.

**What’s in it for you? There’s lots**
- Health Cash Plan - money towards optical and dental appointments and treatments, alternative and complementary therapies and more
- 25 days holiday rising to 30 plus 8 statutory holidays as well as a ‘me day’. Fancy more? You can also buy 5 extra days each year
- Generous Pension with Life insurance (3 times annual salary)
- Amazing shopping discounts including supermarket shop, days out and travel.

**Working hours**

You’ll work on a rota basis and take your turn working days, evenings, weekends and bank holidays. However, there is flexibility to work the hours that fit around your commitments outside of work.

We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you

**Ready to apply?**

**Be yourself at Home Group**

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are, to belong without any fear of prejudice, or discrimination. We are proud of our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability), supporting us all to be our best. Together we make Home Group a great place to work

**Work Locations***: Cheltenham (Flats 1-7 Jenner Court) 44A Cleveland Street Cheltenham GL51 9HU

**Closing Date***: 16.Mar.23, 6:59:00 PM