Executive Assistant

1 week ago

Ipswich, United Kingdom WTW Full time

**Description**:
**Role**: Executive Assistant

**Location**: Ipswich/London (Hybrid working available)

**Key Responsibilities**

**- Diary & Meeting Management**
- Manage the calendars of the COO and Head of Operations, scheduling internal and external meetings, including governance forums and committee sessions.
- Prepare agendas, coordinate logistics, and ensure timely distribution of meeting materials.
- Attend key meetings to capture minutes and follow-up actions.

**- Governance & Reporting Support**
- Assist in the preparation and collation of governance packs, including minutes, action trackers, and regulatory submissions.
- Liaise with committee secretaries and stakeholders to ensure timely updates and compliance with governance protocols.

**- Communication & Liaison**
- Act as the first point of contact for the COO and Head of Operations, handling correspondence with professionalism and confidentiality.
- Coordinate communications between leadership and internal teams, clients, and external partners.

**- Team & Project Support**
- Provide administrative and coordination support to the wider operations team.
- Support COO-led and Head of Operations-led initiatives, including transformation programmes, operational reviews, and strategic planning.
- Track progress on key deliverables and escalate issues where necessary.

**- Administrative Excellence**
- Maintain accurate records, filing systems, and document management aligned with company standards.
- Process expenses, travel arrangements, and other administrative tasks efficiently.

**Qualifications**:
**Skills & Experience Required**:

- Proven experience as an Executive Assistant or PA supporting C-suite executives and senior leaders, ideally within financial services or regulated environments.
- Exceptional organisational and time management skills.
- Strong written and verbal communication abilities.
- High level of discretion and professionalism.
- Proficiency in Microsoft Office Suite and collaboration tools (e.g., Teams, SharePoint).
- Familiarity with governance processes and committee operations is highly desirable.

**Personal Attributes**:

- Proactive and resourceful with a problem-solving mindset.
- Calm under pressure and adaptable to changing priorities.
- Collaborative and confident in engaging with senior stakeholders and wider teams.

**Equal opportunity employer

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