Band 3 - Dialysis & Outpatient Administrator

2 weeks ago


London, United Kingdom Royal Free London NHS Foundation Trust Full time

Dialysis & Outpatient Administrator to support NCL renal satellite units

We have vacancies at Edgware Kidney Care Centre and St Pancras Dialysis Unit.

**Key tasks**:

- Booking patient transport including rapid response - Supporting with maintenance/logistic issues, escalating to Assistant Service Manager where appropriate - Making e-courier bookings for emergency bloods - Booking and monitoring transport issues including recording incidents - Coordinating haemodialysis clinic appointments for recent inpatients returning to dialysis - Outpatient clinic reconciliation - Cross cover of other sites - Other administrative tasks as required within working hours

Our department is looking for administrative members to join the team.

The individual will be placed within one of our four off-site dialysis units.

**Our satellite locations are**:
Tottenham Hale Kidney Care Center

St Pancras Kidney & Diabetes Centre

Edgware Kidney Care Center

and Barnet Dialysis Unit

If you are energetic, methodical, flexible, reliable, computer literate, proactive, able to cope with new challenging priorities and preferably with some NHS experience then we would like to hear from you.
- The dialysis units are open Monday to Saturday from 0700am - 0100am
- Admin working hours between 0730am-2000 Monday to Friday
- 37.5hrs full time only
- Onsite post only

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

The Dialysis & Outpatient Administrator is responsible for providing a front-line reception service to the unit/centre and for delivering a high standard of customer care to a wide range of client groups, including the unit/centre’s multi-disciplinary team, patients, relatives and their carers.

The post-holder must play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and treatment data. The post holder must accurately and in a timely manner enter such information on the computerised patient information system to ensure that the trust receives the appropriate level of income for patient activity, avoids the potential clinical risks inherent with inaccurate patient records and is compliant with national NHS targets (e.g. on data quality and length of patient wait).



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