Customer Service Advisor

1 week ago


Thirsk, United Kingdom Yorwaste Full time

**Salary**:£27,168 per year

**Contract**: Fixed-term until September 2025, Full-time

**Hours**: 40 hours per week, working Monday to Friday

**Location**: Yorwaste Transfer Station Offices, Thirsk Industrial Park, Thirsk

**Are you a positive and enthusiastic individual looking for a customer-focused role in a small and friendly environment?**

You will be a key player in our customers’ journey, collaborating closely with Account Managers and Field Sales Executives to meet and exceed our customers’ needs and expectations. Your excellent verbal and written communication skills will aid in keeping clear and consistent information to our colleagues and clients, helping us to achieve our wider business objectives.

We are looking for someone who is well organised, with the ability to manage a large number of tasks, be able to prioritise their workload and meet deadlines. You will be confident working on your own, as well as part of a multi-functional team, with the ability to influence, empower and motivate colleagues and stakeholders.

**Essential Criteria**:

- IT proficiency in Microsoft Office Suite as well as other communication systems
- Knowledge of health and safety requirements in the workplace
- Understanding of multi-functional operations within a diverse and multi-skilled workforce
- Ability to comply with company policy and legislation.

For more information about the role, please read the complete Job Description - Customer Service Advisor here.

**Why Yorwaste?**

Yorwaste is North Yorkshire’s leading waste management company, passionate about supporting community and local environment, while delivering a warm and professional customer experience. We believe in investing in our team and the tools you need to succeed.

Our vision at Yorwaste is to create a cleaner, greener future. We aim to be at the forefront of the industry, committed to reducing environmental impact of waste, whilst supporting our customers to make more sustainable choices. We treat safety as our priority at all times, seek new ways to make the most of what we have to achieve our goals and solve problems, as well as being knowledgeable, credible and taking pride in what we do. Read more about our Yorwaste Mission, Vision & Values.

**How to Apply**

**Key Dates**

Applications close at midnight on** Sunday 9**th** February 2025.**

Interviews are scheduled to take place in person on **Monday 17**th** February at Thirsk Transfer Station Offices.



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