Technical Customer Support Finnish or Dutch or

2 weeks ago

Thames Ditton, United Kingdom Brook Street Full time

**Technical Customer Support (ITALIAN OR FINNISH OR DUTCH)**Are you someone that wants to help businesses thrive?** **Do you have great Customer Service experience and are fluent in ITALIAN, FINNISH, OR DUTCH?** **Benefits** " Salary - 25K based + 20% Annual Bonus " Free onsite parking " Modern Office Space " 25 Days holiday + Christmas off " A culture comprised of diverse, global teams who have a passion for collaboration and client service. " Support, coaching, and on-the-job development to achieve career success. " The ability to engage, influence, and impact a broad array of the world's leading executives. **Our client** Our Client helps companies optimize performance and productivity through deep people insights. Their market-leading people analytics and technology equip leaders and their teams to make confident, data-driven talent decisions that lead to stronger businessoutcomes. And now they need highly motivated people to join our dynamic global team. They are driven by Strong Connections, Curiosity, Fearless Innovation, and Impact. **Responsibilities**: 1. You will be accountable for the initial research and investigation prior to escalating unresolved issues to the Regional Service Team (RST) through the use of the RST portal and to monitor progress through to resolution, keeping Line Managers informed 3. You will assist the Technology teams in the testing of online products and will perform outbound courtesy calls to Customers as required. 4. Your system knowledge will be maintained through ongoing training & Development. 5. There may be other duties as instructed by your line manager or Team Leader **Skills and experience**: My client is looking for either (an Italian or Finnish or Dutch) and English speaker and will be working in a similar role currently or have a strong interest in technology and perhaps some customer service experience. You will have excellent written and verbalcommunication and be comfortable working under pressure to deliver results and achieve targets. You are likely to have some systems knowledge, particularly knowledge of the Windows operating system plus familiarity in Word, Excel, Outlook and internet-related issues. Full training will be offered plus a competitive salary and benefits package. **APPLY TODAY** if you are Fluent in Italian Or Dutch Or Finnish

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