Customer Service Administrator

1 week ago


Altrincham, United Kingdom Page Personnel Full time

Great working patterns
- Temp to perm opportunity

**About Our Client**:
Our client is a well-established telecommunications provider to a wide UK customer base and they are now looking to expand their team with a Customer Service Administrator in their Altrincham office.

As an Customer Service Administrator you will be:

- Handling client and supplier communication, via mutli-channel
- Monitor, verify, validate and sign off the various stages of delivery ensuring deadlines are met and internal operations/support teams are kept up to date on delivery against the plan
- Liaise with Partner companies, Managing agents and contractors to approve planning packs and wayleave as well as arranging surveys and installation dates
- Place orders with 3rd party providers and managing the end-to-end service delivery
- Accurately maintain the CRM system records

**The Successful Applicant**:
To be successful in this role:

- A strong attention to detail
- Excellent phone manner
- Coordination, Planning and prioritisation skills
- Excellent communication skills, both verbal and written
- Ability to work well within in a team as well as independently
- Strong IT skills

**What's on Offer**:
In return, our client can offer:

- Fantastic work environment
- Great working patterns
- Temp to perm opportunity



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