Service Administration Apprentice

6 days ago

Altrincham, United Kingdom Training 2000 Full time

This vacancy is for an Service Administration Apprentice based in Altrincham, Cheshire.

The successful applicant will have the opportunity to undertake valuable work experience dealing internal and external customers with whilst gaining on the job qualifications.

Would you consider yourself a motivated, enthusiastic person with a keen eye for detail who will go the extra mile to get the job done? Are you looking for an opportunity to join an outstanding and prestigious organisation?
Are you looking for an opportunity that provides both challenges and rewards? Then look no further.
Due to continued expansion, we are currently seeking to recruit a service administration apprentice based from our Altrincham Depot.

We are a small close-knit team that supports each other like a family. You will enjoy working closely alongside your experienced colleagues to deliver and maintain the highest levels of customer satisfaction that the industry has to offer.

Our rewards often come in the form of the satisfaction that doing the job well brings.
We are looking for a well-motivated individual with a desire to exceed our customers’ expectations in every way to work as part of an experienced and dedicated team.

**About The Role**

As a Service Administration Apprentice, your main duties would include:

- Undertaking a 2-year business admin level 3 apprenticeship, at the end of the apprenticeship a full-time position will be offered.
- Assisting with customer enquiries over the phone.
- Working with service colleagues processing incoming customer enquires
- Liaising with our engineers who support our customers all over the country

Detailed training will be given by your colleagues and our specialised training team, who have recently developed a bespoke training programme for all staff. This includes familiarisation sessions with the wide range of plant machinery that we provide and support, as well as some technical instruction to improve your understanding of how this equipment works.

This Service Administration Apprenticeship position is a great opportunity for someone who is able to work independently. Once you have gained an understanding of our processes and procedures, you will be supported in developing this aspect of our service business further, working closely with management to achieve the best standards of service in the industry.

Company Benefits
- 21 days paid holiday plus bank holidays.
- Company pension scheme.

**Training to be provided**
- L3 BTEC Diploma in Business Administration
- Functional skills - English, Maths (if not already achieved).

**About Gunn JCB Ltd**

In 1890, Gunn JCB was established by the Gunn brothers. In 1958, we were proud to become one of the first JCB dealers and we are now one of the largest and most successful JCB dealers in the world. The customer is at the heart of what we do and we pride ourselves on our high level of customer service, individual attention, care and quality products that we offer to our customers.

**Job Types**: Full-time, Permanent, Apprenticeship

Pay: From £302.00 per week

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: 00001647

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