Digital Administration Assistant, Client Solutions

5 days ago

Oldbury, United Kingdom Crowe Full time

**Digital Administration Assistant**

**About Crowe**

Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in more than 150 countries and across more than 800 offices globally.

We pride ourselves on looking after our people, whether you’re working in corporate tax, statutory audit or you’re a marketing or HR specialist - at Crowe we invest in our people to help them be the best they can be.

We understand that it is often the culture and values of a firm that are most important when looking for a new workplace, that’s why at Crowe our people-focused culture means we value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.

The successful applicant will be highly organised and methodical, show meticulous attention to

detail and possess the ability to work under pressure. Being able to communicate to all levels of

staff with confidence with excellent communication skills and a professional telephone manner

are essential for the confidential nature of the work.

The successful administrator will have various prerequisite skills that include having

outstanding people skills and the ability to build good relationships.

You will be working in a National team dealing with internal employees and liaising with clients

this is a very varied role with scope for development.

**What does the role entail?**
- Acting as the first point of contact for our audit managers across various locations on a dayto-day basis.
- Building relationships with our clients to obtain information and support them in open
- banking access
- Liaise with online and external providers
- Use modern digital platforms to obtain confirmations
- Delivering work to the highest quality.
- Respond to managers enquiries for requesting bank confirmations
- Reporting for monitoring and financial purposes
- Potential to develop training and writing guidance

**What Skills are required?**
- Team player
- Great organisational skills
- Shows a sense of urgency and understands how their work (including speed, attention to
- detail, and quality) impacts the Firm’s ability to serve clients.
- Initiative
- Self motivated
- Good time keeping
- Good working knowledge of office suite, Outlook, Word and Excel other online platforms

**Why choose Crowe?**

Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.

Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services.

We offer you an opportunity to continue your career and work for a firm that offers stability and knowledge. In addition you can work alongside experienced professionals who put the client at the heart of everything they do.

At Crowe, you will find the expertise, the resources and, above all, the commitment to help you build a satisfying and rewarding career. In return we can offer you continued career development, highly competitive salaries and flexible benefits. Plus an opportunity to work for a firm that truly values its people.

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