Customer Service Representative
1 day ago
The Calls Warehouse are looking for a confident and professional Customer Service Representative to join our growing team. This position is an integral part of the running of the business
We pride ourselves in exceptional Customer Service and are looking for a friendly and outgoing professional to join our highly experienced team.
The role involves:
Dealing with Customer Queries/Complaints
Maintaining administrative tasks
Taking Card payments
Raising faults/queries
Skills/Attributes required
Good Time Management
Reliable and Honest
Great rapport building skills
Attention to detail both written/verbal
Good IT skills
Problem Solving/Logical Thinker
Work well as part of a team
Calm under pressure
Good telephone manner with a positive outlook
Company focused
In return we are offering:
Basic Salary £22,090-£24,490
28 x days holidays
Monday - Friday 9am-5pm
Company Pension
Lively and Fun office environment
Full training will be provided by our specialist customer service executive on systems, products and procedures.
Hourly Rate £11.43ph
**Job Types**: Full-time, Permanent
**Salary**: £22,090.00-£24,490.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Employee discount
Schedule:
- Day shift
Ability to commute/relocate:
- Salford, M50 3SG: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer Service/Retail: 2 years (required)
Work authorisation:
- United Kingdom (required)
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